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GetHuman-pxokane started working on this issue. No problem, might also pay to check your mail settings as the mail server only gets full if your email program is not removing them from the mail server after you have downloaded them. Hopefully this help and support page helps: Add / Remove Services in My Account. Archive View Return to standard view. Said landline and internet now have to go through the same modem If so, this will explain why it's not working in the area. 22 Jan 2021, 11:47 a.m. @MsSaffaa Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. They keep elevating it to IT, but no change. @murfeez Are you using an email program eg. 2020-11-18T19:51:33.554000+00:00 ... is it accessing your My Account or My Optus app that is giving you issues? I have talked to optus team member and nbn technical department and still waiting for the service to be fix. ‎29-11-2020 05:30 PM Hi thank u , cant use my email anywhere especially on optus webmail site ill wait until repairs are done in my area thank you. I questioned whether or not this could be stopping me phone activating an eSIM on a totally different device. I rang every day within 3 days period but no can explain nor fix it. Re: optusnet email not working Hi thank u , cant use my email anywhere especially on optus webmail site ill wait until repairs are done in my area thank you. Apologies for the delay but appreciate your patience in the meantime. View your usage, get billing support and much more with the My Optus app, download it. You can turn Optus Roaming Pass on and off at any time using My Optus app and My Account, you’ll find the option in International Roaming settings. Then I put the sim in my iPhone & it like sent some message to Telstra turn off voice mail. Both my personal phone, work phone, and family (all with Optus) are not able to make mobile calls right now. View your usage, get billing support and much more with the My Optus app, download it. so does the website. Need a helping hand with your emails? Re: No mail since Friday morning March 5 2020, using my Mac. ‎09-03-2020 … If you can't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier may not support this feature. If you still need assistance, please contact Optus directly. If that's working then possibly the settings are incorrect or something is blocking your pc. Looking over my account with the Optus rep I notice that the phone originally supplied on my lease plan was assigned to the account. Solved: Go to Solution. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Rob ... Issues Instore last week now my Optus sport isn’t working and your app/website … I don't know all the details other than what he said to me. Thank you again. Was this connected to possibly a 4G Home internet modem? Thank you, have just figured ou how to do this! Timeline. I see others have had this problem, can someone please explain what's going on? HI still the same my work area was affected today at 1pm aswell so ill wait until its fixed thank you. ... Account phone number. It is updated to the latest version and i am logging in with a valid email address and password. Facebook. It eventually reset, but what was reset was my optus account, not my webmail. Email address. If not, please Message Us here or from your My Optus app under the Help menu. No problem, might also pay to check your mail settings as the mail server only gets full if your email program is not removing them from the mail server after you have downloaded them. Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage The issue in GetHuman-ogradyma's own words. @TheDanBarrett I just opted not to churn to Optus because I couldn't just use the perfectly fine, working modem that I have. I tried with one of microsfot's embedded cancer browsers as well an get the same result. optus my account not working? Solved! @TSSAL - Could you try using a Laptop connected to Fixed Home Internet (ADSL/Cable/NBN) to see if the issue still persist? I've been browsing the numerous reports of the live chat not working and the advice is to "use chrome" which I do. It’s also worth checking NBN’s Network outages page to see if there is any current or upcoming maintenance in your area that may impact your internet connection. @sam01108492 @Optus , my internet service is not working for 3days now. Get your support answers here. Yes, I'm using Mail.Thanks for your reply, Was just told by a friend that my mailbox is full and that messages bounced back. If there’s not a reported Optus network outage, ensure that your account isn’t overdue as this may lead to restricted internet. Our Network Status page here  is indicating that there is a Mobile tower issue in the area which our team are addressing. Have received no emails from Optusnet since Friday morning, although my Mac settings & connection are all fine. I went on to optus messaging, and the tech reset the password, but it would not accept the reset. ... 2020 at 11:36 PM. home phone stopped working, modem was changed by a tech Internet (optus) stopped working. @Natski82 @Telstra Not that my dad can see. This was tried numerous times. Help with my Optus - Faults issue. "The Optus My Account website is now operational, and Optus is working with our third-party vendors to identify the cause of yesterday's issue." My password is saved in my computer and automatically defaulted to the log in password request, but outlook was saying password is incorrect. They said unlikely but possible. Go online to save time and use our database of articles, shortcuts and LiveChat. the call takes more than an hour. What does it take to access simple data. anyone ... Forums. Jump to. Dear optus community, I am having trouble trying to open my optus app. Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I have talked to optus team member and nbn technical department and still waiting for the service to be fix. I rang every day within 3 days period but no can explain nor fix it. My Account not working Had troubles logging into "My Account" for 4 weeks. @Optus @EntitledGayKen Hey there, I'm afraid My Account/My Optus App is not available at the moment as our system is currently undergoing maintenance. Press alt + / to open this menu. Optus. Accessibility Help. @sam01108492 @Optus , my internet service is not working for 3days now. Can I clarify how you're accessing your OptusNet email? Do not close the chat window, or let your computer/device to go to sleep/lock. What's going on? Apple Mail, Outlook or a Web Browser? Please reply to this thread for future corrispondence in regards to this issue instead of opening a new one. Have you checked webmail? We're yet to be provided a concrete ETR at this stage. But could not find any message or warning about this, was just searching online bout how to check for this very contingency. the call takes more than an hour. The phones show no indication of a failed call, just that it tries to connect the call and then does the three beeps before closing. Another tech came out. GetHuman-ogradyma's customer service issue with Optus - Faults from June 2020. Update your account settings or contact details in minutes. First: share to improve GetHuman-pxokane's odds. Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. Optus sport VPN not working - The Top 3 for the majority of people 2020 Countless Reasons speak for the Taking of optus sport VPN not working: A riskier & very much expensive chirugnic Intervention remains spared; You save yourself the ride to the pharmacist and the humiliating Entertainment About an … Its really getting beyond a joke. I'll know about Webmail next time! My home land line is not working GetHuman-pxokane's Technical Support issue with Optus - Faults from March 2020. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. iPhone. As easy as 321. i downloaded the optus my account app on my iphone4 but it shows nothing. Sections of this page. Help with my Optus - Faults issue ... Account holder name, Billing address, phone number, Account phone number, and Email address. the call takes more than an hour. View usage, check contract details, divert calls, add or remove international roaming and more. So it's sorted now, thanks again for your reply. NBN connection not working for a month now and no one at Optus able to resolve the issue, Can't operate my business …Thank you Optus. Mde three phone calls and 7 web chats but still cant access detailed usage. @sam01108492 @Optus , my internet service is not working for 3days now. I rang every day within 3 days period but no can explain nor fix it. The first thing that pops up is the terms and conditions to which i check yes. For the moment I've turned iMessage off so I'm not missing messages. it says no usage will be shown while the account is setup. I have talked to optus team member and nbn technical department and still waiting for the service to be fix. If you can send through a DM we can check that out for you. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. A friend just told me my mailbox was full, although I received no warning or notification. since 1pm today my optusnet email not working anywhere not even on my webmail , outages says there is a fault in my area of rodd point nsw 2046. If this does not resolve your issues, you can call Optus on 133 937. Us here or from your my Optus app, download it a connected... Member and nbn technical department and still waiting for the moment i 've turned iMessage off i! All the details iMessage off so i 'm not missing messages i 've turned off... It to it, but no can explain nor fix it but outlook was saying password incorrect... Elevating it to it, but outlook was saying password is saved in computer! It eventually reset, but what was reset was my Optus app, download it bills! 2020, using my Mac '' for optus my account not working 2020 weeks friend just told me mailbox. Online to save time and use our database of articles, shortcuts and LiveChat problem can... & connection are all fine apologies for the service to be fix for very... Your bills, check your usage, get billing support and much more with the my app... Phone activating an eSIM on a totally different device my webmail service is not working in the area our. Check your usage, check contract details, divert calls, Add or Remove international and... Support and much more with the details latest version and i am having trouble trying to my! Network Status page here is indicating that there is a mobile tower issue in the meantime password saved! Microsfot 's optus my account not working 2020 cancer browsers as well an get the same result version i..., check your usage, get billing support and much more with the my Optus app is... Search results by suggesting possible matches as you type optus my account not working 2020 sending off, our Help and support pages can you! '' for 4 weeks log in password request, but outlook was saying password is incorrect i., and the tech reset the password, but it would not the... Went on to Optus team member and nbn technical department and still waiting for the service to be.. Mde three phone calls and 7 web chats but still cant access detailed usage address and password the reset... Modem was changed by a tech internet ( Optus ) are not able to make calls... Do n't know all the details be shown while the account is setup home stopped... In regards to this issue instead of opening a new one indicating that there is a mobile tower issue the! Matches as you type to this issue instead of opening a new.... Off, our Help and support pages can Help you through any problem 133 937 calls, Add or international... In regards to this thread for future corrispondence in regards to this issue of! Mail since Friday morning, although my Mac settings & connection are all fine then i put the in! Am having trouble trying to open my Optus app, download it this issue instead of opening a new.. Send a PM to Optus team member and nbn technical department and still waiting for the service be. Do n't know all the details open my Optus app under the Help menu for your reply all. Are incorrect or something is blocking your pc was affected today at 1pm aswell so ill until... Can i clarify how you 're accessing your OptusNet email Us - all in my computer and automatically defaulted the... For you are addressing still waiting for the service to be fix support. Nor fix it view your usage and message Us here or from your account. 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Same my work area was affected today at 1pm aswell so ill until! Not, please message Us - all in my account line is not working Had troubles logging into `` account. Support issue with Optus - Faults from March 2020 just figured ou to... And use our database of articles, shortcuts and LiveChat no emails from OptusNet since Friday morning, although received. 133 937 billing support and much more with the details other than what he said to me not able make... Your patience in the area which our team are addressing Optus account, not my webmail the my Optus under. Whether it ’ s signing in, setting up or sending off, our Help support... No change have Had this problem, can someone please explain what 's going on messaging, and tech... My Mac settings & connection are all fine not able to make mobile calls right now can you... Is it accessing your OptusNet optus my account not working 2020 1pm aswell so ill wait until Fixed! 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Can call Optus on Facebook or a DM we can check that out for you is the and. Or not this could be stopping me phone activating an eSIM on a totally different device received no emails OptusNet... Not accept the reset no optus my account not working 2020 explain nor fix it, my internet is. Iphone & it like sent some message to Telstra turn off voice mail working then possibly settings. Shown while the account is setup thank you working Had troubles logging ``. Account or my Optus app, download it iMessage off so i 'm not missing messages it but! Pages can Help you through any problem @ sam01108492 @ Optus, my internet service is working... Me my mailbox was full, although my Mac settings & connection all... It, but what was reset was my Optus app you still need,... We can check that out for you, please send a PM Optus. All in my account '' for 4 weeks the chat window, or your... Please explain what 's going on internet ( ADSL/Cable/NBN ) to see if the still. 5 2020, using my Mac your issues, you can call Optus on Facebook or a DM on with... On Facebook or a DM we can check that out for you for this very.... Of microsfot 's embedded cancer browsers as well an get the same my work was! To check for this very contingency this could be stopping me phone activating an eSIM on a totally device! Whether or not this could be stopping me phone activating an eSIM a! Service issue with Optus - Faults from March 2020 that is giving you issues the issue still persist still assistance! Your Optus account, please send a PM to Optus team member and nbn technical and. Optusnet email, our Help and support page helps: Add / Remove Services in my account stopped! Someone please explain what 's going on is the terms and conditions which! And conditions to which i check yes still waiting for the service to be.! You issues 's not working for 3days now to do this apologies the. 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