For example, their Gold Tier members would get two weeks (for two people) every year at their resorts on top of special deals with other timeshare platforms. We were never told that it was a timeshare. If you look up UVC profile on Better Business Bureau there is a statement Complaints on file with BBB allege that consumers were pressured into signing contracts for Vacation Club Memberships for thousands of dollars and consumers found after purchasing packages that they did not realize the savings indicated in the sales presentations. 13 ) uvc subrent some units to Am resorts . Since purchasing our membership, we have. Eblyn Gonzlez Hernndez, who was in Mexico. THANK YOU! We urge you to think about what you would do if something goes wrong. If things dont work out I will be sure to update this post. Eventually , after my return to USA , my case was assigned to the quality assurance person named After we said we were not interested in getting a membership and would like to leave, we were stuck there for another two hours as they rotated through another four people with rising seniority to try and get us to sign. The UVC customer experience is pure hell! Check out this review from one of their customers below: YES, I refer to this company (there are more out there) as a SCAM. This Club is a sham and a ripoff. They are the worst ever as it relates to customer service, integrity and company morale. You can put others on your contract or just let them travel under you. Interestingly, we decided not to pursue this opportunity (Gold, 40-year term, 50k) even though some of the benefits did indeed LOOK attractive for one main reason: we were not allowed to take any printed material for review before a purchase, nor was there a website validating details; we had to sign there or nothing. I blame UVC 100% and would take them to court if it were possible. We got a confirmation the next day that the email was received and had been forwarded to the appropriate department and someone would be in touch in 48-72 hours. And they are making things up and telling me to wait. Check the fine print before you sign. Regards. Only then I also discovered that my package is just a basic and cheapest package . 2) they have a contract that has to be renew every 5 years 00:00. They also include UVC with Lifestyle Vacations as a second part of your purchase. A loud guest was disturbing many. We started to feel sick. unlimited vacation club membership levels. It only has the credits but I wanted to apply the cash. Unlimited Vacation Club be careful! lets all make compliant when we back to USA . Yes, they tell you the nights are worth $500 but theyre not, they lie yes or stretch the truth, there are worth about 300 to 350., so I use them at that discretion. With a travel club membership in Unlimited Vacation Club by AMResorts, youll find your special resort from a variety of upscale travel experiences that include adult destinations, wellness resorts, and family-oriented properties all in gorgeous beachfront settings. Im not sure where you came up with your number of 140,000 members, but that just shows me how easily people are manipulated. 2 weeks before my trip the airline changed my flight which messed up my plans and there were no other flights available. ALGs Unlimited Vacation Club is an exclusive travel club whose participants enjoy preferred rates and other benefits at AMR Collection properties. We bought the Silver package and paid way to much in my opinion. Its a terrible contract that gives UVC the ability to take away benefits with little or no notice and leaves the purchaser with almost no recourse except for a very short cancellation period of 5 days. My husband and I love Zoetry and since we've stayed at the Jamaican resort twice, Dominican Republic once and the Mexico resort once, we assumed that the St Lucia Zoetry was in the same league. I said I was promise by the first rep, we continued back and forth and got no where. You should do your due diligence and learn how to use it. This seemed like an unreal deal as some of the locations such as Hawaii would charge you that much for two nights. We were told that this vacation club was just for Secrets in Jamaica that we love staying at. They are world class scammers!!! No deed ! Please reply to acknowledge receipt and refund of the down payment money to our credit card ending in XXXX.. It was significantly cheaper than what we expected, so there you go. I disputed what I could about all these ridiculous fees when this year due to covid I have done 0 traveling, can I at least receive 20% off or 1-2 nights applied to next year? We did hear, well, we just want you to hear what we have in return for the savings we are giving. I did not like that however, that is one salesman. I call back to customer service to the forth rep about the 2 issues Im having. uvc club silver member da1-000676 silver. We are sorry for the inconvenience. And on top of that the annual renewal fee for UVC Lifestyle Collections. FV. These are salespeople and will tell you pretty much anything to get you to sign. Hello i have a niece who also was dupped by UVC i see a lot of individuals who suffered the same. This wedding package is complimentary when you book the required room category or higher accommodations category (see individual resorts wedding page) for a minimum of 7 nights OR if . We have a white pearl membership that we bought last year. (Unofficial UVC group, created by members for members). The Unlimited Vacation Club by AMResorts is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at AMResorts properties in Mexico, the Caribbean and Central America, with nearly 60 resorts. I definitely will NOT be calling and dealing with anyone over the phone that will go nowhere. We were told that the vacation program was only exclusive to Secrets in Jamaica and that our vacation program was just for that resort. Alternatively, you may use. They even told me I AGREED to a credit and not a refund for the original trip which was just a lie I gave up after I started to get angry. 1,559 posts. Secrets Resorts & Spas | Unlimited Vacation Club. Members of unlimited vacation club receive 25% off hotel rooms, but if you go through expedia or any online travel service, you'll find cheaper rates than they can get you. You do have to watch for the VIP weeks expiring, we were able to use the last two and booked for next year. Of course, I got three calls over the next few days from the salesperson from Dreams but I let them go to voicemail. Our 10th Anniversary was absolutely miserable. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. In 2016, I stayed in the Secrets of the Vine resort in Cancun with my family. The whole situation is embarrassing because we were foolish to sign a contract we hadnt read, but Im sharing all this in the hope that is helps someone else. 07 February 2023; H10 Premium travel club at Ocean El Faro 05 February 2023; Scam Alert 02 February 2023; Grand sirenas premium club /Ultimate leisure club info 01 February 2023; Discover Access - Malta 31 January 2023; Unlimited Vacation Club costs . I am trying to very hard to get out of my vacation club membership. I do not want to explain myself multiple more time and keep getting passed around its already been an hour. Experiential activities and entertainment for all ages, spacious rooms and suites, and unlimited dining choices make everyone happy. To use our mobile site, please enable JavaScript. The money is not even use to build new resorts but just to make money ! They threw a ton of perks at us as well, including 400 more luxury dollars, 4 weeks with RCI at $499, etc. These type of programs are good only for smart people who can afford them, travel a lot, and learn how to use them properly. Club Wyndham is one of the best vacation clubs out there for its travel opportunities. Lets talk about vacations without limits. Exceptional privileges at extraordinary resorts. 25% off room rates seems like a good deal, until you realize that the free to use travel sites, like Expedia, give you higher room discounts (in some cases up to 80%), when you book a package (room/flights/transfers). With a travel club membership in Unlimited Vacation Club by AMResorts, you'll find your special resort from a variety of upscale travel experiences that include adult destinations, wellness resorts, and family-oriented properties all in gorgeous beachfront settings. 18!so you decide to cancel and everybody loose their commissions so they will give you hard time and after 3 days you loose right to cancel according the contest you sign etc The threat of taking the conflict to an American court and causing problems with the credit card company seems to be the way to get them to honor their refund terms. The gist of the email was that I expected a full refund minus the $400 we had received and used as luxury dollars. A good deal for fools ! Report them to the Federal Better Business they are one of the worst travel companies in A handful of bad reviews on a population of 140k members is not a representative sample. If so, what was your experience? I owe a UVC membership and havebeen approached by CTIG who wants to buy it. 1-877-923-2582. In theory they should be transferable. The Gold Tier mentioned above was listed at $70,000 USD for a 30 year contract (yes 30 years). All the vacation club in Mxico a set up this way ! We left with a handwritten contract and eight months late received our real contract. The only offer they have is to defer payment. Zotry Wellness & Spa Resorts are characterized by unequaled romantic and holistic experiences combined with socially responsible practices, expressive architecture and exceptional service in natural and enriching environments. Its so sad to pray on people and get the intoxicated to sign legal forms that could ruin their lives. If you are a UVC member and have experienced any inconvenience. my costs); $1798 (includes all my costs). She gets me a supposedly supervisor whom repeats what she said to me that to be current I needed to pay. I just noticed it when a new reply was added. more, You seem to have JavaScript disabled. We are sorry about what you mentioned. Citizen Service: 800 468 8722. Im blocking calls as fast as I can. Hopefully this will help others to be careful before they sign any contract, especially when company is registered in the country that USA laws protecting consumers are not applicable ( like UVC in Dominican Republic). But yes my mind is blown by the amount of money people have spent on these contracts. These sites are far better than UVCand no annoying weekly (sometimes daily) phone calls trying to get me to upgrade. Vacation allocation are usually linked to the chain of establishments under the umbrella of your contract. Ive joined the social media groups, like Renegades, etc., and after trying to make 2 dozen vacation/flight/hotel/cruise/car rental bookings, have not found one dealon all three memberships (UVC, Lifestyles/RCI). Plus, you can also think of them as your all-in-one travel agency. In recent years, vacation and travel clubs started popping up as the way to R&R. Resorts, airlines and other companies in the travel industry advertise these members-only clubs as great alternatives to timeshares and play up their discounted travel options.. When I tried to cancel, they refused and stated they wouldnt even issue me a credit. He disappeared from the resort for the length of my stay . I asked how long it would take after all this wasted Time. Their account of events is shown below. We asked them to show us their online rates right after the presentations, and all the rates they showed us were higher than what they had just promised as well. After the 72 hours had elapsed with no further contact, I followed up my initial cancellation request with a modified version of the mescam.com cancellation letter via email. Since purchasing our membership, we have enjoyed many awesome resorts and beach vacations,. Ready to join the club? Regards. If you don't travel that much you should be looking on a different package. If these people come near you, RUN!!! I learned this lesson a very hard way 25 years ago when I overpaid 20k to have my house waterproofed. Unlimited luxury? If the refund had not been received within the 15 days specified in the contract, I would contest the charge with my credit card company as fraudulent. In the meantime, I contacted a lawyer back in the States and continued to research how to bring the nightmare to an end. I will also say that people are more likely to comment when they are upset this is a pretty big company I would hope others who have a good experience will weigh in as well. But for any other compensation on the annual fee, which the annual renewal fee is completely separate from your $20k-$30k-$40k membership purchase. If you are in a presentation, I suggest that you take a picture of the upgrade that they offer you because as one of the other people mentioned on this blog the piece paper disappears and then all of a sudden you dont know what youre getting. Since vacations are not physical products like a car, or house you are really getting nothing for the money you throw down. You have every right to walk away and understand what you are buying. You are welcome, and thank you for contributing to the group! Regards. In an update, we upgraded recently to Gold. You will be contacted in the next 24-72 business hours..and than I received an e mai from Ms Gonzales If all you want is to continue with the cancellation, there is no other option than cancelling without refund. Nothing more to say. Al I was also told that headquarters of UVC are in Mexico and not in USA. Risk. Montego Bay I decided to go back to Cancun in 2017 to deal in person with the UVC team. Under Mexican Law ( the contract was signed in Mexico), these timeshare/vacation club contracts have a mandatory 5 day right to cancel the contract. Next month, Cambodia?! Okay, let me know the next booking you make, and Ill do a comparison. Also we were promised two free weeks that never came about. Beautiful and exciting destinations provide a lovely setting for a wedding, honeymoon, romantic getaway or family vacation. If you are at an AM Resort and one of these people approach you, just tell them you are terminally ill and this is your last vacation ever. I didnt even have a copy of the contract, Nothing but a bad memory and I signed away money I surely didnt have. With over 110,000 members, Unlimited Vacation Club membership has grown at a compounded annual growth rate of 18% over the last five years. We ended up with them pitching us to prepay for a future week of vacation worth $5,000. Unlimited Vacation Club Share MEMBERSHIP BENEFITS Scroll To Explore DISCOVER ALL THAT UVC has to offer 01 / Membership Guaranteed 25% discount on accommodations* Instant notification of Special Promotions offering up to 50% discounts Free upgrade upon check-in* Free early check-in* Free late check-out* 25% discount on spa treatments Regards. <<. Unlimited Vacation Club 01-800-925-0359. The social traveler will delight in the Breathless Resorts & Spas which cater to those looking for a fun, club-like atmosphere featuring nightlife and limitless activities. When we traveled to Dreams Costa Rica we decided to join the UVC Club; one of our friends traveling with us was a member and had nothing but good things to say about it. We have upgraded from Pearl to Silver and are now Gold Plus. We strongly recommend you stay away from this for a few reasons. Just keep up with all your free stuff free weeks upgrades etc. We market your timeshare vacation property worldwide to help connect timeshare sellers with buyers. I called about a late fee. This exclusive membership club provides members exceptional privileges at extraordinary resorts. GK. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships.