Determine which domain (with corresponding domain controllers) the user-agent will be querying. I have 2 servers with the user-id agent and 2 servers with the terminal server agent all set up and working. Just asking because the UID agent release notes say it'll only work with supported releases : The UserID agent is compatible with PANOS 8.0 and earlier PANOS releases that are still supported by Palo Alto Networks. Where can I install the User-ID agent, which servers In early March, the Customer Support Portal is introducing an improved Get Help journey. This setting is under User Identification > Setup > Cache on the User ID agent: Confirm that all the domain controllers are in the list of servers to monitor. I'm using PAN-OS 6.1 and have the same problem. We are planning to upgrade the User-ID Agent from version 6.0.6-4 to7.0.3-13. In the SAML Signing Certificate section, next to Federation Metadata XML, select Download. By continuing to browse this site, you acknowledge the use of cookies. wmic /node:workstationIPaddress computersystem get username, Windows 2003 /2008 / 2012 / 2012 R2 or 2016 Servers, Windows2019(for User-ID Agent 9.0.2 and later). User-ID Agent Settings. This website uses cookies essential to its operation, for analytics, and for personalized content. This is sent with the logged in user ID to Palo Alto. In the 2 weeks since, the only thing we did was upgrade the Pan-Os to version 9.0.8 and now when we run a commit, we intermittently receive the following error: Description of the device entered by the Administrator. The member who gave the solution and all future visitors to this topic will appreciate it! The button appears next to the replies on topics youve started. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue. Click Accept as Solution to acknowledge that the answer to your question has been provided. Add or modify the Palo Alto User-ID agent as a pingable. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! 2023 Palo Alto Networks, Inc. All rights reserved. The User-ID agent version is 7.0.5-3 I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. To integrate with the Palo Alto Networks User-ID agent you should be aware of and configure the following items: FortiNAC cannot integrate with Windows User-ID Agent versions 7.0.4 and higher because the Enable User-ID XML API option is not available. Panorama > Managed Collectors. It should return the user currently logged in to that computer. To configure and test Azure AD single sign-on with Palo Alto Networks Captive Portal, perform the following steps: Follow these steps to enable Azure AD SSO in the Azure portal. In the bottom left corner of the Zone properties page, check the box to Enable user identification. 05-16-2016 12:32 AM The authorization key that allows a user to send user mapping data to the firewall. We didn't like this solution and backed it all out. So either the agent or the firewall are using out of date certs or some other mismatch. By continuing to browse this site, you acknowledge the use of cookies. I am running a v6.0 Palo virtual firewall and trying to connect to a user-id agent on a Windows 2k8r2 server. Polls the device immediately for contact status. Allow list - subnets that contain users to track. What GlobalProtect Features Do Third-Party Mobile Device Management Systems Support? Thank you for the reply. You should be able to select users or groups. To make sure everything is working, create a new security rule. Mobile Network Infrastructure Feature Support, PAN-OS Releases by Model that Support GTP, SCTP, and 5G Security. Next, set up single-sign on in Palo Alto Networks Captive Portal: In a different browser window, sign in to the Palo Alto Networks website as an administrator. I checked the "Use for NTLM Authentication" check box for both servers and the error cleared. In earlier versions of Windows, the account must be given the Audit and manage security log user right through a group policy. When the Palo Alto Networks User-ID agent is configured in FortiNAC as a pingable device, FortiNAC sends a message to Palo Alto Networks firewall each time a host connects to the network or the host IP address changes, such as when a host is moved from the Registration VLAN to a Production VLAN. Which Servers Can the User-ID Agent Monitor? For more accurate IP to user mapping support, disable netbios probing. the account configured at step 1 to log on as a service. In Windows 2008 and later domains, there is a built-in group, Event Log Readers, that provides sufficient rights for the agent. We didn't like this solution and backed it all out. Determine the machine the user-agent will be installed on. cannot apply a policy without a user ID. In a different browser window, sign in to the Palo Alto Networks website as an administrator. Alternatively, you can also use the Enterprise App Configuration Wizard. Before you begin, make sure you review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Both settings are under User Identification > Setup > Client Probing on the User-ID agent : In some cases the WMI probe will fail because the workstation may be running a local firewall or it may not be a member of the domain. If using WMI probes, the service account must have the rights to read the CIMV2 namespace on the client workstation. I actually just removed my v8 UID agent and installed the v6 version (had to remove the service first though with a "sc delete "UserIDService" command, super annoying) and all working now. When a user logs out of a host that has no owner, FortiNAC notifies Palo Alto Networks that the user has logged out. USB/Thunderbolt external Ethernet adapters, Host registration and user authentication, WinRM Device Profile Requirements and Setup, Add or modify the Palo Alto User-ID agent as a pingable, Replace a device using the same IP address, Set device mapping for unknown SNMP devices, Assigning access values and CLIconfigurations, Apply a port based configuration via model configuration, Apply a host based configuration via the model configuration, Apply a CLI configuration using a network access policy, Apply a CLI configuration using a scheduled task, Requirements for ACL based configurations, Registration Approval (Version 8.8.2 and above), Portal configuration - version 1 settings. Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises, Firewall Config Templates(network) not showing up in Panorama. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In this section, you'll enable B.Simon to use Azure single sign-on by granting access to Palo Alto Networks Captive Portal. Create an Azure AD test user. Displayed when Palo Alto User Agent is selected in the SSO Agent field. Update the placeholder values in this step with the actual identifier and reply URLs. By continuing to browse this site, you acknowledge the use of cookies. Please sign in to continue", Azure SAML double windows to select account. The User-ID agent account needs to be added to the "Remote Desktop Users". Initially, we were trying to do user mapping by implementing User Mapping Using the PAN-OS Integrated User-ID Agent. Before you begin, review the release notes to learn about the new features, known issues, and issues we've addressed in the release. To get to the service: admin tools > service > pan agent > log on > switch from local user to this account, then select the user that will be used for this service. In the firewall, in device>user identification> user-ID agents, in the properties of the server, do I need to check the "Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? Windows server that is the agent host, configure a group policy to allow. Displayed when Palo Alto User Agent is selected in the SSO Agent field. Once the install is done, the latest agent should start running with all the configs retrieved from the previous agent. Reading domain name\enterprise admins membership. The member who gave the solution and all future visitors to this topic will appreciate it! Use for NTLM Authentication" check box since we are still using NTLM authentication to clear the error? In the menu, select SAML Identity Provider, and then select Import. Select this check box to apply the Palo Alto SSO options only to the selected Host group in the drop-down list. When the limit is reached, the least recently used entry is removed (LRU cache). Date and time that the device was last polled. The LIVEcommunity thanks you for your participation! Where Can I Install the User-ID Credential Service? On the Network > Zone page, edit the appropriate zones. Select the Use Integrated Agent check box and enter port 443 in the XML API Port field. What Features Does GlobalProtect Support? If a user is logged in remotely, such as through Remote Desktop, and there is no Persistent Agent installed on the host, login and logout information are not provided to Palo Alto Networks. Navigate to Program Files > Paloalto Networks > User-id agent. Windows XP, Windows 7, Windows 8 or Windows Server 2003/2008/2012. Gateway certificate error when switching to SAML authentication, misleading IOS Notification - "Globalprotect Always-On mode is enabled. If not, not all the User-to-IP mappings may be included since any domain controller can potentially authenticate the users. Date and time that the device was last polled successfully. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Other messages: Please start the PAN agent service first. Replace Local Firewall object (address) with Panorama pushed object? Before installing User-ID, run through the following checklist: Installing and Configuring the User-ID Agent, Configuring the firewall to communicate with the User-ID Agent. If you don't have Azure AD, you can get a. - edited To upgrade the User-ID agent: Navigate to services and stop the service User-ID Agent. Configure Name, Host (IP address) and Port of the User-ID Agent. I have not tested versions that far apart but will this even work ? Perform the install. is sent to the Palo Alto Networks User Agent. The article explains some of the setup tips for configuring User-ID Agent on Windows. To get the actual values, contact Palo Alto Networks Captive Portal Client support team. I have configured as per all documentation however I am getting the following log messages popping up in the agent software: Failed to validate client certificate, thread : 1, 1-0! By continuing to browse this site, you acknowledge the use of cookies. In this tutorial, you learn how to integrate Palo Alto Networks Captive Portal with Azure Active Directory (Azure AD). See Add or modify the Palo Alto User-ID agent as a pingable. No relevant account log-off event is recorded. Can be retrieved from the firewall manually, or by providing the credentials for an administrator account on the firewall when you select Retrieve. LIVEcommunity team member, CISSP Cheers, Kiwi Where Can I Install the User-ID Agent? For account logon, the DC records event ID 672 as the first logon for authentication ticket request. In this section, you'll create a test . Navigate to Program Files > Paloalto Networks > User-id agent. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Thanks for the tip, I thought those two would be compatible but turns out not. The third party agent communicating with the same authenication credentials as FortiNAC, utilizing the ability to unify credentials across multiple products (e.g., Single Sign-On). User-ID agent upgrade consideration qafcopa L1 Bithead Options 03-24-2017 03:42 AM Hello, I have two Palo Alto Firewalls, each running different software version, 7.1.5 and 7.0.7. 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The LIVEcommunity thanks you for your participation! For Palo Alto Windows User-ID agent versions prior to 7.0.4, the XML API must be enabled to allow communication with, Hosts that will be affected by or managed by the Next to Identity Provider Metadata, select Browse. A host has no associated owner and is registered as a device; a user logs onto the network with this host. If you do not select the check box, the SSO options are applied to all Host groups. Prisma Access and Panorama Version Compatibility. I am running version 8.0.4-5 of the UID agent. To test, run the following command from the User-ID agent. Where Can I Install the Endpoint Security Manager (ESM)? I am truly at my wits end, cannot seem to find anything useful about this online and not sure how to troubleshoot this. FortiNAC sends user ID and IP address. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000CliqCAC&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail, Created On09/25/18 20:36 PM - Last Modified07/29/19 17:51 PM. Unfortuntely I have to use the latest version because this is the only version supported on my 2016 DC. What problems or vulnerabilities does this present? What Features Does Prisma Access Support? If using only one User-ID Agent, make sure it includes all domain controllers in the discover list. The Role for this device. This setting is under Network > Zones: Status of the Agent and connection statistics, Display a single IP mapping with details including group info, Display the groups being parsed on the firewall, Display the members of a group according to the firewall. Features Introduced in User-ID Agent 10.2. Is it possible to disable the certificate check in User-ID Agent 8.0.4? an AD account for the User-ID agent. Palo Alto Networks User-ID agent must be Version 4.0 or higher. Must be running Windows Server that is a member of the domain in question. Navigate to services and stop the service. This website uses cookies essential to its operation, for analytics, and for personalized content. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Where Can I Install the User-ID Credential Service? If you want to create a user manually, contact the Palo Alto Networks Captive Portal Client support team. Time is stored in minutes. Upgrading to User-ID agent version 10.2? Isversion7.0.3-13 will work with PAN-OS version above? These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! Where Can I Install the Terminal Server (TS) Agent? Palo Alto Networks firewall must be Version 4.0 or higher. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Zip the user-id agent folder and back it up to a different location. The domain admins group has this right, but a new group can be created in AD that has this right added to basic user rights. To confirm connectivity, run this command via CLI of APN firewall. Save the downloaded file on your computer. The User Agent Can I keep the User-ID agent 7.0.5.-3 or should I upgrade the User-ID Agent version to 8.0.1-21 version? Available roles appear in the drop-down list. In the Azure portal, on the Palo Alto Networks Captive Portal application integration page, find the Manage section and select single sign-on. Zip the user-id agent folder and back it up to a different location. 07:34 AM. Select the Device tab. Before you begin, review the release notes to learn about known issues, issues we've addressed in the release, and changes in behavior that may impact your existing deployment. Port on the Palo Alto User Agent configured to receive messages from external devices. The LIVEcommunity thanks you for your participation! The member who gave the solution and all future visitors to this topic will appreciate it! Upgrading to User-ID agent version 10.2? If I go into monitoring, i can see logs populating just fine and if I go into the cli and run. You install the User-ID agent on a domain server that is running a supported operating system (OS) and then connect the User-ID agent to exchange or directory servers. Where Can I Install the Cortex XDR Agent? In all cases, the newer event for user mapping overwrites older events. From PAN-OS 8.1 we support half a million machine mappings as well. What Do You Want To Do? 07:34 AM Users can be authenticated with any DC in the domain, so you can enter up to 10 IP addresses. If you are not using the Windows User-ID Agent and your firewall is version 6.0 or later, you must configure FortiNAC to integrate directly with the firewall. Make sure the local machine does not have any firewall that is blocking inbound connections to that port. is running a supported operating system (OS) and then connect the See the new features introduced in User-ID agent 10.2 Review the Addressed Issues for your target release Container in the Inventory where this device is stored. Both firewalls connected to the same User-ID agent server. If NetBIOS probing is enabled, any connections to a file or print service on the Monitored Server list is also read by the agent. Hi, We are planning to upgrade the User-ID Agent from version 6.0.6-4 to 7.0.3-13. such as the, Add the Palo Alto Networks User Agent as a pingable device in, In Event to Alarm Mappings, you can map the. On the Set up single sign-on with SAML page, click the pencil icon for Basic SAML Configuration to edit the settings. On the Select a single sign-on method page, select SAML. Domain name - FQDN of the domain, for example, acme.com. This website uses cookies essential to its operation, for analytics, and for personalized content. I am planning to upgrade one of the firewall from 7.1.5 to 8.0.1. The key can be retrieved manually or by selecting Retrieve. FQDN for your network users' domain. Start user-agent GUI, Start > Programs > Palo Alto Networks > User Identification Agent in the top right corner, then click Configure. Select the metadata.xml file that you downloaded in the Azure portal. Cheers, -Kiwi. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. If a user doesn't already exist in Palo Alto Networks Captive Portal, a new one is created after authentication. Integrating Palo Alto Networks Captive Portal with Azure AD provides you with the following benefits: To integrate Azure AD with Palo Alto Networks Captive Portal, you need the following items: In this tutorial, you configure and test Azure AD single sign-on in a test environment. How Many TS Agents Does My Firewall Support? If a host is registered to a specific user, when a different user logs onto the host, that new user's user ID is sent to Palo Alto Networks with the host IP address. Initially, we were trying to do user mapping by implementingUser Mapping Using the PAN-OS Integrated User-ID Agent. I have searched for a similar error but can't find anything close. When you click the Palo Alto Networks Captive Portal tile in the My Apps, you should be automatically signed in to the Palo Alto Networks Captive Portal for which you set up the SSO.