@Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. There may be a slight delay while the menu screen loads. to get started. *Accuracy not guaranteed. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. There may be a slight delay while the menu screen loads. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? We will debit Select OK when prompted to allow FirstEnergy to find your current location. Access is included at no additional cost to customers with Optimum If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. If fiber is available in your area, you can get symmetrical internet speeds. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. To view personalized information about current outages in your area, please sign in with one of the following options. All rights reserved. Jan 9 Customers in Conroe, TX are experiencing a loss of service. The most recent Optimum outage reports came from the following cities: Make sure to report and "downvote" such posts. Invalid Optimum ID, please complete all fields. Do not assume a wire is down if your power is out. BroadbandNow Internet Service Provider Awards 2020. Explore plans below Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. phone, or tablet with your Optimum ID and password. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. @OptimumHelp Outage in Sylva, NC? You can add home phone service for $15 to any internet plan. Report your outage online. Internet & TV . ^David. Invalid password, please complete all fields. This may take 3-5 minutes. Please don't call "support numbers" posted below most probably it's a scam. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). Disclaimer: All trademarks remain the property of their respective owners, and H\n0~ All Optimum internet plans are free of contracts and come with unlimited data. We can't get your messages right now. All of the downloads are safe from the vendor's official website. A tech has been out here every week. Simply unplug your modem from the electrical outlet. Outages and Information | Optimum /EOFBd*e1?. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". Optimum Outage in Yonkers, Westchester County, New York - Outage.Report Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. Are you also affected? If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Remember User ID helps you log in without having to memorize your ID or look it up every time. Yes, I have to wait a week for a tech to get to me. Optimum.net is compatible with a wide range of browsers. Downed power lines can energize the ground and nearby objects. Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Download the WiFi HotSpot Finder App. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ Users are reporting problems related to: internet, wi-fi and tv. Latest outage, problems and issue reports in social media. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Problems in the last 24 hours in Nolensville, Tennessee. You can easily perform a manual reboot by unplugging your modem and plugging it back in. if it's plugged into a cable box, VCR, DVD player or gaming system. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Optimum Outage in Nolensville, Tennessee Is The Service Down? The latest reports from users having issues in Weston come from postal codes 26452. Use of this site constitutes acceptance of the AEP Terms and Conditions. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Weston and Lost Creek. I understand the frustration with gift card issues. Reliable energy starts by putting safety first. How can you prepare for a storm? Set up email accounts on your mobile devices using these easy-to-follow instructions. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, We strongly recommend that you upgrade to a more current browser. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. Search for and install any recommended updates. Its been a month. Call 911 immediately if you see a downed power line. All Locations | home, phone, service, cable, companies, cable - Optimum Get Help; User Guides; Service Appointments; Optimum Service Plans; . Without power to your home, your Optimum service will not work. Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Optimum Business - Service Outage Check for outages Sign in to check your service status. CALL NOW If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. All rights reserved. If Optimum is available in your area, youll have your choice of cable or fiber internet service. Also don't post any of your personal information. With Automatic sign-in, you register your The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. We can't get your messages right now. Any eta on restoring service? Any eta on restoring service? So unsatisfied. Explore plans below Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. I also agree to the Terms and Conditions and Privacy Policy, which {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Problems in the last 24 hours in Weston, West Virginia. We will debit Suddenlink operates in 16 states and is mainly active in medium-sized communities. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. All rights reserved. Optimum Outage Map - Outage.Report How to Get Compenation for an Optimum Internet Outage [9 Steps] - DoNotPay See if Optimum is available for your home: Sign into add enhanced services to your account now. You must have JavaScript enabled to use this form. Please help! BroadbandNow is supported by commissions from some of the providers listed on our site. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. Having problems? If you have forgotten your security code, please call 800.956.4237. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Customer service is a joke. @OptimumHelp Outage in Sylva, NC? At the moment, we haven't detected any problems at . Log in to check your outage status or search our outage map. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . Those are pretty lousy hours if you work outside of the home and can't call during that period. Having problems? Discussion. Whats going on? Sorry, we're unable to confirm Optimum by Altice is available at this address.