A couple of days ago I asked a btinternet contact to send me a test email from their ipad which they did but it hasn't come through. Not receiving @btinternet email - Microsoft Community You can send and receive messages, but not actively manage the account. The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. I changed "Authentication" to "Password" and clicked on "Save". I've got a "failed delivery message". I typed my email address, password, display name, checked in the Advanced Settings, the incoming server is on port 993, outgoing on 465. I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. Your post does not go to BT. 10h59. 19-12-2022 I know it exists because I can pick it up on ios and via BT Webmail. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. Thanks for your help - I can now send messages to 'external' accounts from the iMac and to all addresses from the MacBookPro so I should be satisfied. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. 14h56, on I feel there is something going between Google and Apple. Why cant my email address have BT.com in the display name? 14h17, on BT L1 agent wasn't able to resolve and it has been passed to their email support team. btinternet email server refusing to send outgoing issue can clear itself after a day or two" proves to be the case. If I changed my email address I would be bound to lose something important. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com. . Incoming mail works, but unable to send anything. Rest assured that we'll do our best to assist you or get you pointed in the right direction. Delays in Emails being delivered can arise from a multitude of reasons. Solved: btinternet email server refusing to send outgoing - BT One of the mails having been sent as long ago as April 4th. on 14-07-2019 Have you had the chance to try the steps in the article below? 23-04-2021 Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. BT Email: I can't send or receive email | BT Help - BT.com When I ran Connection Doctor (available in Mail/Window/Connection Doctor) my btinternet connection showed green (OK) but I noticed that the SMTP connection details said "login not required". The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). This has made me want to look a bit further and so I found the Community. Please check your email settings. Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay We resorted to texting instead, as neither of us had the time or knowledge to pursue it, although I did have a look online without much success. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. only. on Hi@stevebrass thanks for your reply, ports and email addresses are all ok and in line with your suggestion, the one thing that I can't find when entering those details is the SSL Encryption - the option just doesn't seem to be there with the MS Office Outlook app / in combination with my Samsung S10. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. I installed the outlook App on my iPad and it works perfectly I'm afraid. I went to Advanced Settings and found that IMAP incoming and SMTP outgoing ports were set to 993. My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. 15h04. Customer: replied 2 years ago. All I can suggest is contact BT via Web Chat and dont take No for an answer when they say the issue is with your device(s). Thanks for your reply, Townman and thanks to Anne too. While members are not getting emails, they do appear as posts on the Google Groups page. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? I've got a "failed delivery message". iPad is working ok. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. I can take the same message and copy it into gmail and send from there and it gets through with no problem. A warm welcome to the forums. I have it in a notepad file as well if that makes it more readable. Ive also tried not using advanced settings at all with exactly the same results as described above. The problem is also affected by the addressee. on Does anybody have any idea how I can resolve this, other than changing ISP. I can take the same message and copy it into gmail and send from there and it gets through with no problem. For email, I use Microsoft Outlook (from Microsoft Office, not outlook.com) email on my Samsung S10 phone and on my laptop. After 6 mos., if selected you will be billed $10.99/mo. It is very annoying, I hope you guys reach me out soon. I have entered the SMTP and IMAP details correctly but it still won't send. This morning I received an email from the second friend which he sent to me in December but I didn't receive until now, and I also received a second email that he sent me in March. Many have had the same address since they first went online many years ago. TalkTalk allows you to access your email account for 12 months after you switch. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How can we as customers get BTs attention and ensure that there is a fix? Emails from btinternet.com addresses not received. Has anyone experienced this problem. Unable to send mails to btinternet addresses, Re: Unable to send mails to btinternet addresses. 23-04-2021 BT internet email problem Hi. BT need to deal with this at a high level, NOT an individual user's account. Surely other services would similarly suffer. This is going to need looking at by their email support team. 17h33. 14-07-2019 Something went wrong. It's good (???) 19-12-2022 Typical script! They are in my "sent" folder but never get to the btinternet.com account Other addresses work fine. Will post any update that I get. If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. One further piece of information. If anyone else is having similar issues with delayed emails, and wants to see if it's the same thing, all you need to do is obtain the email headers for the received message and then look at lines that start with the word Received. Page 1 of 2 1 2 Last , updated All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. 09-07-2019 on Its been a few days I can't send emails from my Mac & Iphone Mail app; however I recive emails. Has anyone experienced this problem. Because all your devices stopped accessing your email at the same time and assuming you can still access your email via webmail it is obviously not a problem with your email accounts or with your password, hence the advice not to do anything. 18h40. I am not receiving emails to my Metronet account from at least two contacts with btinternet email addresses. on I then asked them to login to BT webmail and send me another email and that one came through straight away. Any ideas? 2 users liked/thanked this post: on 2 users liked/thanked this post: 19-12-2022 23-04-2021 All postings and use of the content on this site are subject to the. on I have a group of 14 people set up under Outlook 365. 19h37 Yesterday, I managed to contact BT via webchat. It is useful Anne that you have posted a similar experience on this topic, for it helps to see if there is a common issue. Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). This is exactly the same as my issue - with the 993 / 465 too. In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. 19h39. I have a group of 14 people set up under Outlook 365. Both accounts are loaded into Mail on the iMac but only mine is on the MacBookPro. Read more about failed deliveries and messages from "MAILER-DAEMON" or "Mail Delivery Subsystem". Tried on various devices with same result. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. 11h40. I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. 6h21. 26-08-2021 My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. Emails to btinternet are blocked - how can we fix this? - BT Broadband Can you please hold the power button on the phone and iPad until you see a menu and choose power off. ), on I was about to post exactly the same question; I've prepared a draft text, so might as well include it here and hope that someone has a solution. You can send and receive messages, but not actively manage the account. All packages, programming, features, and functionality and all prices and fees not included in price guarantee are subject to change without notice. I am not having any such problems with my iCloud server so I do not think its a snag with Apple Mail. for DISH Protect Silver unless you call to cancel. I can send & receive the bt emails using the Samsung mail app. Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. The article below can help if you do not have any other user account to test with. Examination of the message heads of the delayed emails might be informative. . We have received reports that emails to btinternet.com email addresses are being blocked. But the problem is, and has been for years, why is it ONLY btinternet email addresses that suffer from this problem. This was a pain, but I went along with it or else I couldnt use email. However, give yourself enough time to smoothly switch over and you may find it is worth your while. What does this mean? Why? 15h27, on By coincidence(? 26-08-2021 26-08-2021 Working on the theory that it was another case of BT doing something, I decided to leave it overnight. 23-04-2021 Martin Gates, from Hampshire, has had an email account with Virgin Media for years. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. Unable to send mails to btinternet addresses - Plusnet We repeated the test and the same thing happened. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. - We do not send parcels to PO BOX addresses. 13h18. If an item is purchased and the buyer's delivery address is a PO BOX, the item will be cancelled by the seller. Though any rejection on our side should be returned back to the sender as a bounce. 17h25. This amount is subject to change until you make payment. Welcome to our community forums @IanHill, sorry to hear you're experiencing problems with emails making it through to certain contacts. We receive the following message when we try to send from our Mac. Surface mail is also available; please e-mail us for . If I go into iCloud web page, then I can send and receive as normal. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? They forecast a response within 72 hours. 23-04-2021 on 14h08. Might that apply in your case too? The only thing that they have in common is that the messages were passed around inside the BT mail platform when the sender first sent the email, and then sat for far too long before being delivered to Plusnet. For additional information, see the Global Shipping Program. I have deleted the app and reinstalled it. If that doesn't fix the problem, see the next section. Emails being blocked which we send to btinternet.c - BT Community As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. I am experiencing it with emails from different addreses within a domain which belongs to another ISP. Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. 5) Set up an auto-responder message on your old email address. 16h05. I've got a "failed delivery message". 23-04-2021 Sorry but how do I PM you, and what details do you need? Its probably not directly relevant to your problem, but who knows with Apple!! All other emails to other systems have no issues. 14h00, on No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. BT email addresses end with @btinternet.com, @btopenworld.com and @talk21.com.