You can do this by highlighting each device and pressing the Delete key. Fraud screen detail does not exist for this transaction. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. All VendorTxCodes must be unique. can not be less than 8 characters. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. An active transaction with this VendorTxCode has been found but the Amount is different. The payment will now appear as a failed transaction. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. Please ensure that you only ever use a fully qualified URL. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. You will need to check your code to ensure that you are not send more than this. If the address is longer than 200 characters, you will receive this system message. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. element is only required for a Streamline merchant number. If you preorder a special airline meal (e.g. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. As you are using the Direct solution and hosting your own payment page you will always need to provide us with the CardType field to enable us to validate the card type matches that of the CardNumber field that has been provided. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. This field is compulsory and must be passed. A valid is required. Authentication credentials are missing or incorrect. More information on the different TxTypes can be found within the protocol document. Similar results when you try and use an active card on the test.sagepay. Please reveiw the information your server is posting to the Sage Pay server. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. You will only be able to enter up to 50 characters in the card holder name box on the payment pages. The ClientIPAddress format is invalid. You will need to check your code to ensure that you are not sending more than 255 characters within this field. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. Cannot complete request. 3D accelerator card is not supported! You failed 3D-Authentication. You will need to check to ensure that the card number length being provided is correct and that you are sending the full card number situated on the front of the card. You must enter the address to which the card being used is registered in the card address box provided on the payment page. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Also here is some document on how to fix the problem you are having right now. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). Please try again. The following currency code(s) are either not valid or not supported:. An active transaction with this VendorTxCode has been found but the some data fields are different. If a value is supplied, should contain either 0 or 1. You will need to contact the Sage Pay support team to inform them which Vendor account you were using when this error occurred. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. so the proper error codes can be logged. The Transaction was Registered Successfully with Sage Pay. Any URL's which are longer will generate this system message. Please contact support to re-enable this functionality. If no card address is provided you will be presented with this error message. A transaction is unable to be registered without this information. You will need to check that the full card number has been entered correctly and that this matches that of the large card numbers presented on the front of the customers card. If you are providing a value which has more that 200 characters then you will receive this system message. If you have sent an Amount field with an invalid number of digits after the decimal place. You will need to check your code to ensure you are submitting the correct value. The currency field can only accept the ISO - 4217 codes. The BillingPostCode field which you have provided is longer than what is allowed. Surcharge value for percentage cannot be greater than 100. Pick Up Card. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. The transaction you are attempting to REFUND has already been fully refunded. You will need to enter the CV2 or card security code on the payment pages in order to continue. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Until I get a response, is there anything else that I could be looking out for? The Billing Address1 contains invalid characters. The Sage Pay system will cancel your transaction as default and present you with this error message after the third failed attempt. A range of payment methods are accepted by the manual payment method (here is the list of all accepted facebook payment methods You will need to check you code and correct one or the other field to fix this problem. The Customer Name contains invalid characters. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. Error: only 0 Devices available, 1 requested. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. For more information please refer to the protocol guides. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. Start Row and End Row range too large. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 The Authorisation attempt was Declined by the cardholder's card-issuing bank. ##### must be a numeric value with up to 2 decimal places. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. You will need to ensure that your code is not sending invalid characters. If the monitor page indicates that there are no issues, please contact us for more information. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. The Failure URL value will need to be provided within your crypt string when posting your transaction registration. Why do academics stay as adjuncts for years rather than move around? The BillingAddress and BillingPostCode are required. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. The link is: http://www.sagepay.com/system_monitor.asp. The DEFERRED transaction you are attempting to RELEASE has already been released. Refunds are not allowed for this payment type. A Postcode field contains invalid characters. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. Please supply ISO 4217 standard currency codes. The RelatedVendorTxCode does not match the original transaction. Does it have cross-border restrictions? The method requested is not permitted against this resource. This field should only contain alphanumeric characters and must be 100 characters or less. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. The encryption method is not supported by this protocol version. This URL must be http:// or https:// and be less than 255 characters long. Any value longer than this will generate this system message. The Tranaction is not in a DEFERRED state. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. This value is 10 alphanumeric characters long and should be retrieved from your database. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. The Delivery Address1 contains invalid characters. The expiry date of the card that you have entered on the payment pages is in the past. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The start date you have supplied is after the end date. Exceeded the allowed amount of commands to execute. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. The create token value is invalid, should be either 1 or 0. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. You are only able to RELEASE a DEFERRED transaction once and any further attempts will result in this system message being displayed. In this case, you will need to use another card to make the purchase. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. File: includes/commerce_sagepay_server.inc Func: commerce_sagepay_server_redirect_form () Full list: You will need to check your code to ensure that you are providing the VPS Vendor Name supplied by Sage Pay during your application process. You must check your code to ensure that you only use a fully qualified URL. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. The expiry date of the credit or debit card must be entered in the expiry date box provided on the payment screens in order to continue with the transaction. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. The value, if supplied, should contain either 0, 1, 2 or 3. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. A tag already exists with the provided branch name. Form transactions are disabled for this vendor in the test environment. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. Either provide the user with access to the chosen or select another which the user has access to. Should be between 2.00 and 2.22. Please press Windows key and R key on your keyboard at the same time. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP If you don't provide this value or it is incorrect, the Sage Pay system will not know how to handle the transaction and therefore generate this system message. An active transaction with this VendorTxCode has been found but the TxType is different. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. The Email Message contains invalid characters. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. Unable to find the transaction for the supplied. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. You can only return reports at monthly intervals. If you are providing a value which has more that 20 characters then you will receive this system message. The card number that you have entered cannot be validated and/or identified by the Sage Pay systems. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). The Currency is not supported on this account. The Authorisation has been declined by the bank. This Surcharge already exists (paymentsystem and currency combination). The VendorTxCode has been used before for another transaction. To correct this issue, you will need to check your code to ensure you are submitting the correct value. Please note that this only applies to Deferred transactions. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). Surcharge not allowed on this payment system. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. An example would be Japanese Yen (JPY). You will only be able to perform a VOID against a transaction once. You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). We also return to you the 2 digit Decline Code from the bank. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. I need the MLNX_OFED for the infiniband network card works properly. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). A valid value is required,this must be value between 0 and 999999999.99. The request to VOID a transaction was Successful. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. How can this new ban on drag possibly be considered constitutional? 1) If video adapter firmware update is available, apply it. This Authorise would exceed 115% of the value of the original transaction. Overlaps with an existing rule. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. You can only AUTHORISE an AUTHENTICATED transaction. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. The amount value is invalid, this value must be no more than + or - 15% of the original value. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. The Authorisation has been rejected by the Vendor due to insufficient authentication. The Amount is outside the mininum and maximum limits. If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. Values such as PAYMENT, DEFERRED, REFUND etc. Similar results when you try and use an active card on the test.sagepay. Can I tell police to wait and call a lawyer when served with a search warrant? If you have received this system message, it is likely that you are incorrectly supplied the Start date. Delete the problematic software, then redownload it from Nintendo eShop. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. You will need to check your code to ensure you are capturing the correct value being returned from Sage Pay and also that the VPSTxId you are submitting back to Sage Pay is correct. The TxType requested is not active on this account. Card failed the LUHN check. Unfortunately, we are unable to process transaction values outside of these ranges. Unable complete transaction due to resubmission of authorisation request by client. Incorrect Fixed value entered. The transaction would has failed due to the fraud rulebase which you have set up onto your account. The resource requested is no longer available and no forwarding address is available. The VPSProtocol value is not supported by the system in use. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. You must also ensure that there are no spaces within this card number. Transaction not in paypal registered state. Basically, if the feature is supported, THEN the response code is 206 and the response contains HTTP header Content-Range with info about the bytes included in the response. golden retriever breeders scotland. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. Follow the steps to solve this issue . The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. 2) Obtain a newer video card that has firmware fully compatible with UEFI. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. The card number that you have entered on the payment pages is not a valid card type. The start date that you have selected is later than the current date. Please check and retry. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. 5. italian sayings about love and life. Cannot refund mobile transactions for this acquirer. So far the gatway has been working as expected with failed payments, showing a failed payment message on the checkout page as either the card was declined or the card range was not accepted. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. The request was unsuccessful because the URL specified is longer than the server is willing to process.