Home | Lots of training opportunities to further your career and fairly good staff travel although not as good as it used to be, Pay is less than some other airlines and bonuses aren't always great if any. CallBA's higher management comprises of 5 females instead i should call them as rulers or could be called as dictators. The. Having problems? British Airways is back on the hiring road. All and All Nothing to learn, in terms of work but a very good place to be at, if you are ok to do anything unethical in order to earn money and designation within the organization. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. And yes, there are some rather good travel benefits. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Spectacularly poor leadership - never been more uninspired. Thank you for the detailed information. Thank you for taking the time to write your review. You can call your manager 2million times a day and they will only respond when they want you. We want to set the standard for responsible flying while delivering our commitment to improve lives and livelihoods in the communities we serve and impact on. If you no longer have access to concessions, you probably won't have access to Hotlines either, unless a former colleague can book them for you. Heathrow. No. You will need to download, print & complete the ID Card Application form. If you are not returning an old pass you can alternatively raise an online request via Ask A Question on my.baplc.com in which case you will need to attach adigital photo which must be jpeg format. This date is called the notional date of joining (NDOJ). Well be adding even more new routes to connect even more destinations within our global network. Now, during a crisis, those feelings are bubbling up. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. If you meet the qualifying criteria, ie have staff travel concessions & are in receipt of a BA Pension or aged 55 plus, you can apply for a Retired ID card using the process detailed in Q8 above. Johnson said: "I got the feeling that might be the case as we . Were a little short on data, but you can help. We'll continue to invest in their skills and potential, but also in our fleet and customer experience - to the tune of 6.5 billion over the next five years. "I have described consultation talks between Balpa and BA as hanging by a thread due to BA's decision to issue a 'fire and rehire' threat. If youre still working for BA, you already enjoy Hotline benefits as part of your employment package, so there would be no benefit to you to join. If you've travelled with us and have a complaint or claim, please contact our Customers Relations Team. Lead Journalist - India - Pranjal is an experienced journalist with a strong focus on Indian aviation. On Friday, BA, EasyJet and Ryanair launched legal action against the "flawed" quarantine policy. On this page are details of former colleagues who have recently passed away. contains definitions of all the technical terms used on this website. Staff Travel can only be booked online and to get access to the self service booking system and the supporting databases and procedural information you will need to have access to my.baplc.com as per Q5 /6/7 above. Some of these have taken on second lives as keyrings. I got 30% off Club to Orlando once which was my best success. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Negus Livery Last London Heathrow departure (BA 400). The airline also flew three Airbus A380s down for storage. That remains the case.". The British Airways Welfare and Benevolent Trust is a charitable trust set up to alleviate hardship and improve the quality of life of current and former employees and their dependants. Help may be in the form of money, goods or services. The Hotline benefit of this membership is available to former employees and their dependants as notified to the airline. In July 2020, British Airways revealed that it would be retiring its 31 remaining Boeing 747s with immediate effect. The offer is open to new candidates as well, with BA scheduling training starting from early January to ensure hires are flying by March 2022. Good destinations. In others, there is flexibility in the way your career could progress. You can download a form from this website, fromthe home page selectHelp> Forms where you will find the form together withinstructions for completion. Some crew can be quite bitter. London Heathrow Airport, London Gatwick Airport, five Ukrainian Boeing 737s arrived at the facility for storage in mid-February, G-CIVD caught fire while being dismantled. Recently she has advised pensioners with questions regarding Staff Travel to contact: retirement.1.support@ba.com hopefully you'll find . BA said it was doing all it could to keep "the maximum number of jobs". When staff leave they no longer accrue service therefore their total number of days of service are calculated from their actual start date with the Company up to their leaving date, and this is then deducted from the date the on which the booking is made to give a notional joining date that can be prioritised against that of other former staff standing by for the same flight. Are airlines on a path to a full recovery? Instead, they want the government to re-adopt the policy it introduced on 10 March, which required passengers from countries deemed at high risk of coronavirus infection to self-isolate on arrival in the UK. NB. While opportunities may be limited now, they will only improve in the future. Customer Service Resources Customer Relations postal address We're really disappointed to hear that you feel the remuneration for your role isnt in line with your expectations. If so, please contact the RAFAC Influence Team at [email protected . We are a 24-hour business, operating 365 days of the year, all around the world. No need, the date of joining that is shown for former staff in the staff travel system is not the actual joining date but a calculated date that represents the length of service. You can apply for a new card or renew / replace an existing card that has expired, is lost or has been stolen, or where the photo on the card is no longer a true likeness. After a hiring freeze since March 2020 and thousands of jobs cut, British Airways is finally turning the page in the pandemic. Based in New Delhi, India. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. UK: +44 (0) 207 949 3081 USA: 1-800 782 3387 India: +91 124 4120708 Rest of World: +44 (0) 207 949 3081 Crest Insurance Consultants provide a full range of discounted insurance services for BA Retired Staff including travel insurance https://crest-insurance.com/bac Contact us on 0208 513 2010 / 2525 E mail: norma.rhys@ba.com RSA Secretary Some crew can be quite bitter. They report people way too easily for personal differences so it's very easy for bullying to occur. Log in to mybapension. Coming soon! It's all a bit stiff. British Airways is to suspend more than 30,000 staff, from cabin crew to ground staff, engineers and head office employees, until the end of May under the government furlough scheme for. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Photo: British Airways. Later on, the audience was asked to raise their hands if they thought Brexit was a good idea, but it drew a largely blank response. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. British Airways Flexible Working, reported anonymously by British Airways employees. The site that took in the most British Airways Boeing 747s is St Athan, Wales, just a stone's throw away from the airline's Cardiff heavy maintenance base. Unite says the airline is looking to rehire about 3,000. Perhaps by sharing your experience with local students on our Inspire employability programme. The Hotline programme itself will still be managed by a dedicated team at BA. American Express Unveils Refreshed Centurion Lounge Experience in Seattle, Delta Air Lines Plans to Make Sky Clubs More Exclusive, Oneworld Partners American and British Airways Open JFK Terminal 8, United Airlines Opens Grab-and-Go Fly Club in Denver, Experts Agree: Alcohol Should Stay Off Aircraft. The decaying . Let us know in the comments! BA pilots Ruth Smith and Clifford Agius were among staff who showed the cadets around the facilities. You will need to enclose an up to date passport style photo, and if you are renewing or replacing anold former / retired ID card you must return the original card with the application. Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. Biggest drawback for me was being tied down by headphones. British Airways' treatment of staff during the coronavirus crisis "is a national disgrace", MPs have claimed. Doing things the British Airways way takes a certain state of mind. travel and stayed in great hotels when down route, Nov 10, 2022 - Customer Service Coordinator, Friendly people Staff travel concession shift work option, Staff Travel for employees (But for sure will hardly get an opportunity to, opportunities to further your career and fairly good staff travel although not as good as it used to be. Greater London UB7 0EB |. Staff travel is pretty good and of course the pension also good compared to other airlines. You can amend your reservation in the same way as a normal booking by using the BA online reservation system or call BA Customer Service 0344 493 0787. Staff travel is easily accessible online & we can use other carriers. Management don't care. British Airways is offering new cabin crew a 1,000 "golden hello" as the airline battles to recruit workers. What Employee Discount benefit do British Airways employees get? However former staff who are no longer eligible for staff travel concessions can subscribe to the BA Clubs Former Staff Hotline programme by registering on the www.hotline-baclubs.co.uk website. British Airways | Executive Club - BA Former Staff Hotlines (and related upgrade question) - Hi, just wondering if anyone can help me with this. It was once seen as a flag carrier for British values, a national champion, with the closest of links to the government - and a place where staff were delighted to work. If you are able to logon successfully you will see a menu of Self Service options which include booking Staff Travel on BA and other airlines, booking Hotline flights and holidays, updating your personal details and nominations for staff travel, online check-in, and viewing embargo information and Frequently Asked Questions. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Yes. After the airline removed the fleet from service, Kemble, otherwise known as Cotswold Airport, began receiving a large batch of 747s in April and took nine aircraft. It should be unprotected. Praise indeed since CAPA is one of the most trusted sources of market intelligence for our industry. Welcome to our official Facebook page. Pilots' union Balpa has had discussions with the airline over the possibility of voluntary redundancies but said consultations were "hanging by a thread". But thats not it. To use Employee Self Service you will need to log on to the my.baplc.com website. I don't know anyone who regularly gets the dream 5/3/5/3. British Airways has been in the news in recent days. Location: Home: East Mids UK - Work (Base): Accra, Ghana. A few destinations with good free time downroute. Address details for Pass Issue Offices are as follows :-, British Airways Plc, ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, Vanguard House, Vanguard Way, London Heathrow Airport, Hounslow, TW6 2JA. It is not British Airways policy to provide personal references for former staff however on request an Employment Summary Reference confirming service details and last position can be obtained by emailing reference@email.ba.com. Help may be in the form of money, goods or services. . Visit the BBC website http://ba.uk/jolj2u#BritishAirways The MPs' report also urged the government to abandon its 14-day quarantine rule at the end of June. Rest all working under them are either the followers or they are the people who can go to any extent for their professional growth in the organization. The aviation industry has been one of the hardest-hit since the pandemic forced a lockdown. Typically you're looking at I and G class being available to get the best deals for Hotlines. Customers love us when were true to who we are. Were also encouraging our people to sign up as a community reserve volunteer to help the British Red Cross provide practical assistance during times of crisis. It called for a "more targeted and nuanced border control policy", allowing people travelling from countries where the infection rate of Covid-19 is relatively low to enter the UK on a less restrictive basis. Help is only available on a once-off basis, ongoing support such as an income top-up is not possible. British Airways is weighing up the sell-off of its Waterside headquarters, with the airline expecting many of its office staff to remain working from home after the pandemic. The latest cancellations take the figure to around 11%. Generally the discount was 10% off published fares, plus all taxes, fees, and charges. You can alternatively visit your nearest ID Pass Issue Unit in person to get a new pass, however you will first need to contact People Services at the address above to ask them to fax prior authorisation to the nominated Pass Issue Office. I've found Hotline can be more expensive in Y as it doesn't (or didn't) offer HBO tickets, so the cheapest was often more than the cheapest available on regular BA.com. British Airways Engaged Employer Overview 2.7K Reviews 84 Jobs 2.9K Salaries 553 Interviews 712 Benefits 27 Photos 887 Diversity + Add a Review British Airways Reviews Updated Feb 22, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,587 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating 11 aircraft were flown here, with some making a very short hop from Cardiff. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Depending on your skills and goals, theres potential for lateral moves too. You get a taste for these things. Were privileged to serve customers from countless nationalities, backgrounds and cultures. Reported anonymously by British Airways employees. Airlines begin legal fight over quarantine plans, BA warns of job cuts in 'survival' letter to staff, launched legal action against the "flawed" quarantine policy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Canadian grandma helps police snag phone scammer. . Airlines including EasyJet, Ryanair, and Virgin Atlantic, and suppliers Rolls-Royce and Airbus, have announced thousands of job cuts. British Airways is the UK's largest international scheduled airline, flying to nearly 600 destinations around the world. Administration of access to Hotline for former employees is handled by BA Clubs on behalf of BA. Thats why we have a dedicated wellbeing team who are our champions of mental and physical health awareness. You are just a number to management, nothing individual. An eerie video of an abandoned former British Airways (BA) training facility is being shared by an urban explorer who found plane sections and flight simulators rotting inside. otherwise call ITS on 0208 562 4000 and they will reset the password for you provided you can answer their security questions correctly. The BA Welfare & Benevolent fund helps current and former employees who are suffering acute financial hardship. Best part of the job was team camaraderie. We'll be adding even more new . After the change in BA staff travel policy I lost my staff travel but I still get the new Staff Hotlines. However, the airport took in two from Britsh Airways once it had confirmed the type's retirement. What Flexible Working benefit do British Airways employees get? We already pledged to remove a quarter of a billion items of single-use plastics from flights by the end of 2020. and disdain by management is all you will get even after 10 years in mixed fleet. The parent company IAG is now the place to be as BA are just a subsidiary company with every weakening influence over its future. Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. The surveys conducted by Nunwood for services provided by CallBA employees to the passengers of British Airways are pathetic in numbers. The annual charge is levied to cover the running costs of the programme, which supports the BA Clubs organisation. . And there are many other ideas, big and small, in the pipeline that will make customer journeys smoother and more memorable. Doyle stepped into his most recent as Aer Lingus chief executive in January 2019. Normally Trustees meet to review applications every second month, however in an emergency there is an interim review process which can be used to arrange more urgent consideration. Customer Contact Agent, Executive Club (Former Employee) - Jacksonville, FL - 21 September 2022 BA has excellent benefits for reservation agents. Thus the NDOJ changes each time you make a booking (moving forward in time), however it will always reflect your total length of service accurately. Was this review helpful? Older (experience-wise) crew get a bit annoyed when people don't know what they're doing, but the new people can't help it. Monthly payment plans are not available. If you would like to customise your choices, click 'Manage privacy settings'. They are not authored by Glassdoor. The vast complex. "We took preemptive action earlier this year to . Were people who care about safety and style, comfort and calm, warm scones and Wi-Fi. Jobs; Companies; Salaries; Interviews; Search. Stay informed: Sign up for our daily and weekly aviation news digests. Due to the nature of the programme offer, no pro rata refund of any subscription will be made. The airline also flew three Airbus A380s down for storage. Contact us | Let us know in the comments! - Newcastle upon Tyne, United Kingdom Area, to work with I spent 28 years there and enjoyed it except for the last 18 months. Setting up the security questions means that if you forget your BSAFE password you will be able to renew it yourself online by following the dont know your password link on the BSAFE login screen, wheras if you havent set up the security questions you would need to call ITSC to reset the password. Cheap staff travel and stayed in great hotels when down route. The airline will take on pilots, cabin crew, ground staff and back-office roles as part of the recruitment drive as it . Join the British Airways team See Our Latest Jobs 3.0 Former Employee, more than 5 years Good brand to work for but little else behind the logo - good company to get on your CV but move. Captain Smith is a former air cadet herself, having started out at Lymm (2137) Sqn. . Perhaps you could help us achieve another gong next year? While the A380s have since left storage, the Boeing 747s haven't been so lucky. On receipt of this information, we will ensure your membership is not put in the renewal cycle for subsequent years. Through our support for the Disasters & Emergency Committee, we also provide flights, excess baggage and cargo space to support relief efforts in overseas crises. However, they are also available as film and TV filming sets. Working closely with our suppliers, weve made changes like swapping plastic stirrers with bamboo alternatives. If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. These can be found at: https://hotline-baclubs.co.uk/terms-and-conditions. As we look ahead to next summer, we are excited to start welcoming brilliant new people and former colleagues back to the British Airways family.. The airline has brought back its A380s on short-haul routes before flying them long-haul very soon. All of this increase in flying is something BA hopes it can sustain into the future too, with COVID hopefully not playing spoil-sport once again. Of course, your specific training and development opportunities will depend very much on your role (we dont teach everyone how to fly a plane just yet, sadly). Contact membership@ba.com for more information. If IT Support are unable to give you a password because your staff number is not in the system you should email the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Wherever you join us, youll feel proud to play a part in our future as we go further to be the airline of choice. Your User ID is your staff / pension number prefixed with u (lower case) and any leading zeros should be excluded eg staff number 012345 would be user id u12345. Once the formailties are complete the application will be reviewed, on its individual merits, by a group of six Trustees. Role Resigned Director Date of birth April 1947 Appointed on 5 November 2004 Resigned on 21 January 2011 . | Well continue to invest in their skills and potential, but also in our fleet and customer experience to the tune of 6.5 billion over the next five years. Thats over 700 tonnes, equivalent to more than 30,000 suitcases full of the stuff. In October 2019 we committed to achieving net zero carbon emissions by 2050. The British Airways Welfare and Benevolent Trust is a charitable trust set up to alleviate hardship and improve the quality of life of current and former employees and their dependants. If, having set up your password you subsequently forget it, as long as you have set up your security questions you can reset it yourself online, just follow the dont know your password link . We want our colleagues to feel and perform at their best, even on a cold February evening when most people are tucked up at home in front of the telly. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Explore. Even the British Airways Management in United Kingdom is also pissed off by CallBA. It falls well below the standards we would expect from any employer, especially in [the] light of the scale of taxpayer subsidy, at this time of national crisis.". You will be contacted on your email address by the Perks at Work team with joining instructions for the shopping portal, this is done at the end of the month. Watch our fantastic team perform #TheStrictly. Take 30 seconds to, Can travel the world with staff travel and. If you would like us to publish an obituary or eulogy for a former colleague, please send it to us. G-BYGC is also here, but it is one of the few 747s that will be spared the scrap heap. The airline announced on Wednesday that it is planning to hire an unspecified number of crew members between now and November, with assessments taking place throughout November. Were taking delivery of 73 new aircraft, refurbishing our long-haul fleet with new cabins, redesigning our lounges and introducing new dining, bedding and amenity kits. British Airways is planning to rehire thousands of staff following the lay-offs caused by the pandemic, according to the union Unite. Find and apply for jobs that best match your LinkedIn profile. Oracle Access Manager Operation Error. Unite and the GMB are not engaging in talks with BA. British Airways has cancelled four flights at Heathrow Airport today due to Covid-related absences, on top of 74 services previously withdrawn.