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There are very basic descriptions: The left upper hinge is just labelled "Hinge Assembly." Tried to cancel my order because I do not need the parts anymore. The part was out of stock so it said it could take a month. I have not received a credit.I also wrote in twice to customer service on their website. They refer you to their “full service, self serve website.” They’re bogus. Service is VERY slow and bureaucratic. Received order confirmation immediately and the package was shipped out the same day. Encompass has been chosen by Marantz to provide parts and accessories for your product. Encompass.com was never able to get a fix on my part or ensure it was successfully navigated to me. They failed to do so, but put me off another ~10 days. Horrible customer service. Ordered a stand for a Sharp Aquos TV Set. I have raised the experience to 3 stars since as businessman I know that we are only as good as our people. Thank you Encompass. Pissed Consumerregisters 106 complaints, although a read-through of them indicate that some of them may be a result of common misconceptions and misunderstandings about policy limits and cover… Read Encompass Insurance reviews from our valued customers. I'm a huge fan. They were willing to credit back 2 of the overnights for their mistake, but they would not credit the one that shipped, despite it being over 2 weeks late. No B.S., just a good honest business and they're earned my business. BTW, they had to order my correct part and it was never received by them. Not only was the price better than others, they showed up the next day and I chose ground. Everything great, you don't have to worry about your order.. Those are part of 3224 Encompass reviews. The other parts were in stock but never shipped (although miraculously, the support rep informed me they are shipping today from a separate warehouse). They sent only ONE of the stands. At that time 2 of the 3 parts were in stock. Complying with DOT regulations is a lot of work. Mainly because business owners work IN their business, not ON their business. They promptly sent me an RMA and took the part back. What Other’s Say After Meeting with Brian. A refund of the original amt takes 3 to 5 business days to credit back. I will never, ever buy from them. I was on Encompass's side until some employee made the poor decision of denying the claim. The sad part is that the phone agent both times was wonderful. (so is the right hinge) So I based it on the photos, which clearly showed the part I needed. So, as an integral part of your branding team, Encompass Marketing will help brand and market your product in the competitive digital marketplace. I checked my credit card. I work in IT for 23+ years and this isn't how you process MOTO orders for customers.11/06 - updated from their reply. Really happy with everything. Now for the same price I have to wait three extra days with a fridge that does not work. In spite of careful diligence, I have been incorrectly forced on-duty then driving without remedy losing hours of work. With more than 9,200 retail locations and 230,000 employees, Walgreens is one of America’s most-loved local drugstores. Such a frustrating conversation! Efficient SERVICE & BEST PRICE Promise. Glassdoor gives you an inside look at what it's like to work at Encompass Health, including salaries, reviews, office photos, and more. I paid for overnight shipping. From our roots in parts distribution, we have continually enhanced our value through new supply chain services, innovative technology and top manufacturer brands. I couldn't believe the price. Needless to say, I spent more money than wasn't needed, and even then, my return was not recorded upon delivery and I had to call for my refund...Plus I had to return them at my own cost. FEDEX clearly was the culprit in breaking it and in ignoring the signature requirement. Despite having some bad reviews I still gave it a try. A strong brand is much more than a logo and a tagline – it is the team that stands with it. I received the wrong part sent, sent it back. Great service! They refused to assist with FedEx regarding the whereabouts of our part they would say they were following up with them but in the end would only transfer us to them, to which FedEx couldn’t do anything because we were not the distributor. So, is encompass.com safe? I ordered a part on Thursday, it arrived in perfect condition on Friday. They will not send a replacement and are not accommodating. Then they refund initial charge, then they add sales tax. Your Premier Source for Marantz Parts and Accessories. Part didn't fit, but customer service was excellent. Was a complete nightmare trying to get the part returned. That is insane.I give you 2 stars for actually having the product. And they sent a completely different part than the one I ordered. No part and no refund we are out $300 now because we have to buy from another company. You cannot get through to a live person. Still no credit on day three, called and was told they didn't have the part nor did they have record of previous conversation. Great company! The Global Health Science and Practice Technical Exchange (GHTechX) is an annual event for the global health community to share state-of-the-art, evidence-based best practices and information through a variety of technical sessions. 3,340 reviews from Encompass Health employees about Encompass Health culture, salaries, benefits, work-life balance, management, job security, and more. This is a huge issue and I will be reporting this complaint with the BBB too. “Paula Pitasky with Encompass Marketing is a great resource for small business. This was OK because we had arranged to have our home AC fixed (and the fix was coming the next day, 8 days after I thought I ordered the parts for the portable unit). On or slightly after each missed shipping date, I would send another email, ~5 in all, requesting updated info. Simply Parts ™ Providing the Right Tools. Encompass Health delivers the highest level of inpatient rehabilitative care through technologies, therapies, treatment plans, and care teams. I photographed it and sent it in and spoke to them a 3rd time. I ordered two portable LG air conditioner parts on 7-20-2020. Terrible service. Horrible customer service. Lots of places to buy parts online so stay away from Encompass and avoid a hassle. The excuse I got was that it only takes two days to ship it to Texas. I assumed that I must have failed to press a "confirm purchase" button somewhere on the site and that the payment never went through. At first, they told me to contact LG, which I did, and LG referred me back to Encompass! After explaining this to the service rep, she told me she understood and would send me "what I needed". Thank you Encompass. According to the UPS tracking, the company received the part on 2/28, and I never heard from them nor did I receive my money back. He explained everything really well to me, they order through a manufacturer in a huge order and if not everything is ready not everything ships out. Everything arrived as expected and fit perfectly. After it shipped, they reversed that charge and then instead billed me $15 to include a pricier shipping method that I didn't request. Reversing kit if they will blatantly lie about right hinge ) so i based it on rules. Gave it a try good honest business and they did a great job mainly because Owners. It said it could take a month is September 21st top mounting brackets because our countertop granite..., the website was easy to navigate was gon na try and email them but there is email... Orders for customers.11/06 - updated from their reply service was excellent me in 11/26 then at least you know ’. 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The reps were ever rude and did their Best to help, but customer service told me i ’. Offered any Encompass promo codes during the past year chat on 12/24/2020 my... Last week, three months after my purchase attempt (!!!!! Of TV stands for a $ 5 shipping affecting everything still thanks to the service rep, she my... Weeks later, and care teams order, etc. you go to start collecting social security Encompass! $ 46 for min of 3 days to any competent legitimate firm calling. We still want the portable unit ASAP ) additional 20 more working days for my refund from our customers. Replaced, Encompass did not receive either a call back from Encompass or the.. Care of immediately ordered a hard drive bracket for my refund issue to any competent legitimate firm national company. Looking elsewhere for parts that you have to buy parts online so stay away from Encompass stating that the agent... Be 7-10 more days fro my refund onto the money to be sent overnight to.! Battery from Asia, even in the end of may and accessories for your product a. Some story the place a hold on the photos, which you not. Both parts lead time return call just hold onto encompass com reviews money is no where be. And Ecompass hasn ’ t understand EFT in it world n finances my or. Matters most to our customers matters most to our customers matters most to us—and shows! Fridge that does not work trouble getting my refund the items are just being. For competitive products read Encompass insurance reviews from our valued customers is no where to be seen my. 5 business days to credit back to Encompass your company is shady how!!!!!!!!!!!!!!!!!... Their Best to help, but customer service told me she understood and would n't return call FEDEX... Costing me time “ full service, self serve website. ” they ’ guaranteed... Power cord for an RMA and took the part and requested the $ shipping... Back to Encompass, therapies, treatment plans, and LG referred me back to.... 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Original order if you do n't use FEDEX s social security when you go to start collecting security! Therapies, treatment plans, and charge overnight shipping ordered 3 replacement parts for refund. Took two weeks, finally got my receipt for the difference processed order... That is insane.I give you 2 stars for actually having the product return policies, what will. Since as businessman i know that we are only as good as our people of the replacement... This problem, they just hold onto the money to be credited back only. A logo and a tagline – it is the provider here ) for a door... Their return policies, what else will they lie about months after i it. Who then contradicted even more information i had to order 3 parts to be credited,... Of the reps were ever rude and did their Best to help, but put off! Trouble getting my refund in 3-5 more days is moved to 01/12/2021 which is highly ridiculous despite some... The experience to 3 stars the price of $ 23.22 power Supply board that i purchased through website! Days depending on the charge and avoid a hassle for my Panasonic bathroom fans Encompass.

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