A. subject-matter experts D) Ensuring that employees have opportunities to develop He has always wanted to come to the United States and cannot wait to become a citizen. B. job definition B) It involves identifying who requires training. E. It results in abstract reports that are of limited use. B. Incumbents provide accurate estimates of the importance of job duties, whereas supervisors provide accurate information about the time spent on safety-related risk factors. A major decision in job evaluation is to: Which of the following is a job evaluation method that can group a wide range of work together in one system but leave too much room for manipulation? Many companies are exploring the use of distance learning to provide training. D. performance appraisal A. E) hands-on training. E. The PAQ is meant to be completed only by job analysts trained in this method. E) culture. Samcys Services Inc. specializes in providing round-the-clock building security services to multinational companies. All of the following EXCEPT ________ are ways to judge job analysis. C. HR specialists B. incumbents A. Divide tasks among employees in greater detail. Josh, a human resource manager at a manufacturing company, recommends that the company use the Position Analysis Questionnaire (PAQ) for conducting job analysis. B. to increase efficiency by identifying the best way to perform a job Why? Identify the disadvantage of using the Position Analysis Questionnaire (PAQ). C) enhance innovation. A) Person analysis Concept maps showing the relationship among ideas and visual images are tools that can be best used The firm has a team of interior designers working closely with manufacturers to create home dcor products. E. job evaluation. If an organization decides to take a strategic initiative of enhancing innovation and creativity, which of the following is likely to be an implication for the organization's training practices? C. fixed and unchanging job descriptions for various jobs E) identify the equipment and working conditions required for the tasks. C. compressed workweek Which of the following job design techniques does Carl implement in his store? E. the extent to which a job has an important impact on the lives of other people, D. the degree to which a job requires completing a "whole" piece of work from beginning to end, According to the Job Characteristics Model, _____ refers to the job characteristic that reflects the degree to which a job allows an individual to make decisions about the way the work is carried out. B) program presentation. Which of the following most likely relates to the task undertaken by Aaron? Which of the following is true of apprenticeship? C) Task analysis B) the reliability of the training. Alex, the HR manager, has been asked to help plan for the creation of the new unit. B. career planning A. the Cognitive Dissonance Model E. Team members are only responsible for their individual tasks. Which of the following is true of telework arrangements? It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations. What is she forgetting about the continuous learning system? This fuels the work we do around the world and inspires our mission to improve the A) It involves determining the cause for performance deficiency-lack of skill or a training issue. C) Task With the knowledge that a new division of jobs will be created, what would be the appropriate course of action for Mark to take next? ALTS Infosystems is a software consulting firm based in Redmond. A) work samples. Providing expatriates with company newsletters and community newspapers helps them A) host country national It assigns 20 percent weight to responsibility and 80 percent weight to skill. Uses of Job Analysis It generates data that managers can use to defend their decisions when challenged A) Information absorption A. Telecommuting may support a strategy of corporate social responsibility. WebJob evaluation is the process of: A. finding qualified candidates to fill job vacancies. Which one would be ideal for his staff to be successful? A. a job requires a variety of skills to carry out the tasks involved in the job and its duties B) pretest/posttest Shifts the focus to the employee: the skills, knowledge, or competencies the employee possesses, whether or not they are used in the employee's particular job. B) Apprenticeship E) the host country supervisor. WebWhich of the following is defined as a structured job analysis technique that classifies job information into seven basic factors: information input, mental processes, work output, relationships with other persons, job context, other job ________ is on-the-job use of knowledge, skills, and behaviors learned in training. Webjob analysis Carl Borden, the manager of an electronics store in California, gives his staff the authority to resolve customer complaints. Option 1. A. job analysis E. assesses the relative dollar value of each job to an organization. B. job evaluation E. job orientation. Who among the following is most likely to be the best source for preparing an analysis of skills needed to fill these important technical positions? A) improve customer service. D. The term stands for knowledge, skill, adaptability, and other characteristics. She feels that she has reached the highest level for her job and can now rest and relax, since she knows how to be an administrative assistant. Identify a true statement about the verification process in this approach. In accordance to his beliefs, he wants to reduce the number of job levels and the pay differentials between the levels. A) Cognitive The individual characteristics of those in the job should also be analyzed and be in the outcome of the job analysis. This change is an example of the _____ approach to job design. Name the model that was developed by Richard Hackman and Greg Oldham to describe ways to make jobs more motivating. I am fascinated with points of connection and love getting complex pieces to work together. Which of the following job design techniques is Pamela implementing in her store? E. job specification. D. The descriptions in the PAQ reports are very clear and specific. E) Offshore phase. Which of the following theories predicts that individual performance will be maximized when the pay differentials between job levels are large? E. This method provides descriptions that are rather abstract. D. Mark should consider preparing new job descriptions since new jobs will be created in the organization. B) validate the tasks that are to be performed on the job. Information gathered by Jenny will be used to provide essential knowledge for staffing, training, performance appraisal, and other HR activities. C. summarizing reports that describe the job as it is actually performed. Job Analysis D) encouraging employees to give feedback to each other. C. KSAOs play a significant role in interviews and selection decisions. D. They focus more on tasks and outcomes and not on how people work. E. Steve's argument is incorrect because new jobs do not have job descriptions. Mark should amend the original job descriptions to say they all will eventually take on flexible fuel responsibilities. C) role B) Transfer of training A) to understand opportunities for practice. Abhay has been sent to work in the plant in New Hampshire from his home plant in India. B. WebWhich of the following is true of the Position Analysis Questionnaire (PAQ)? Maxwin Infomatics Corp., a nationwide logistics company, has announced the opening of a new unit for the manufacturing division. It orders the jobs in the company on the basis of the least important job to the most important job. D) Dividing benefits by costs C) enhance innovation and creativity. B. control autonomy and stress error-free work B. pain from the tactile feedback of pressing keys C. using software that helps with tracking progress B) Apprenticeship programs cannot be sponsored by companies cooperating with a union. D. Changes in jobs occur only when there is a change in the descriptions of jobs. When job analysis shows that managers and employees disagree on parts of a job, the best answer is to: Today, job analysis is typically performed by. C) Cognitive adoption ________ involves development programs, courses, and events that are developed and organized by the company. Which of the following is true of self-managing work teams? C) communicating why employees were asked to attend training. the extent of external competitiveness and equity, In the context of internal structures, which of the following is true of a delayered structure, It send the message that all employees are valued equally, work performed in a job and how it gets done. Jobs are most susceptible to outsourcing when inputs and outputs can easily be transmitted electronically. C. increase the amount of reporting requirements and documentation LER 428 Chapter 4 E. They are only provided for employees who hold key strategic positions in a company. E. It is a work option that enlarges jobs in an organization by moving employees among several different jobs. ________ looks at how an organization does its work: activities pursued to accomplish specific objectives for specific customers. These include raw materials, information, human resources, and _____. A) Anyone with an Internet connection can participate in them. Which of the following best describes job sharing? Does it seem reasonable to disregard this defense, however, if any assertion of fact within a statement of opinion is false? C) for program coordination and administration. The employees face few challenges already. A. KSAOs are characteristics of people and are not directly observable. Which of the following is true about a job specification? B. Which of the following is true of informal learning? B. the final step in designing a point plan involves. Layton has strong. A. D) the self-efficacy of the employees. B) to gain insights by working on the job directly. WebThe meaning of job analysis is the practice of gathering and analyzing details about a particular job, such as responsibilities, day-to-day duties, hard and soft skills, qualifications, education, expected outcomes, interaction, performance standards, work conditions, physical abilities and supervision. E) Placing a value on the outcomes, Which of the following is the last step in a return on investment (ROI) analysis? WebQuestion: Which of the following is true of job analysis? E) It is more useful when instructors can visit the trainees. E. selection. D. Job descriptions contain detailed specifications of the tasks involved in carrying out each duty. His supervisor noticed that his performance was declining. One option she is considering is the Position Analysis Questionnaire (PAQ). Quizlet Applying industrial engineering reduces the complexity of work. A) Person Next year, the position of vice president of research will be vacant, so the executive team is working with the HR department to define selection criteria for a new vice president. A) develop a list of tasks performed on the job. ________ analysis involves determining the business appropriateness of training, given the company's business strategy.
Over 6 years in FMCG manufacturing, 18 years in food packaging of beverage cartons & cans and 3 years in Central Kitchen. D) grow in the global market. D. Team members do not have to perform a wide variety of tasks, and they view their effort as significant. D) Information E. Its employees have software certifications. E) Market, _______ analysis involves identifying who needs training and determining employees' readiness for training. from the plague. D) Informing the employees about the times their peers have failed to benefit from the training D. a conjoint analysis WebThe process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization refers to: A) job design. E. Job descriptions look at a job's activities, and job specifications look at the qualities needed to do the job. E) Learning management. Which of the following is NOT true of the usage of multiple plans versus single job evaluation plans? B. WebWe are an integrated design firm with a promise to elevate the human experience through design. D) training program evaluation. E. job extension, Which of the following arrangements would qualify as job rotation? D. train employees to multitask and self-manage teams _______ refers to the process by which a decision is reached: the right to an attorney, the right to an impartial judge, and the right to receive a copy of the arresting officer's statement. E) posttest only, Which of the following is the first step in a return on investment (ROI) analysis? D. telework As the company weighs the pros and cons of distance learning, which of the following should they keep in mind? Nathan, the HR manager, considers the requirements of the job, including the necessary knowledge, level of proficiency, enduring capabilities, and other personality traits, such as persistence or motivation to achieve. B. It considers only the inputs of a work process, ignoring the outputs. In the past, hospitals deferred to physicians' judgments in how they carry out their work. C. members of the production team making decisions regarding how to resolve problems with customers B) validate or confirm the tasks. E) conditions for learning. B. performance appraisal Sam was just promoted to be the administrative assistant to the chief executive officer. A. D) It is the support that trainers offer to employees to transfer training to the job. A) Person B. Which of the following statements best explains a drawback of the PAQ that would be relevant to her objectives? B. A) improve customer service. A) clarification. Which statement is most describes staff positions at this hospital? Which of the following statements is a fact about telecommuting that would support implementing this policy? Next Tech applies research into physics and biochemistry to create advanced surgical instruments and implants. C) A majority of learners complete the course certification component. E) The economic value of training, ________ outcomes are used to measure the acquisition of knowledge. Sharon, an HR manager, is considering methods of job analysis to introduce at her organization in order to improve the process of writing job descriptions. A job safety analysis (JSA) is a procedure which helps integrate accepted safety and health principles and practices into a particular task or job operation. The departments in the organization are based on the functions carried out by employees, such as customer service, marketing, tech support, and business consulting. Which of the following is true of job analysis The advertisement exclusively highlights requirements such as strong communications skills, excellent teamwork abilities, and leadership skills. B) MOOC training. C) Performance support system Jenny is a line manager at Maxvin Corp. She is assigned the task of understanding and gathering detailed information about the requirements of carrying out a certain job. B. It is the list of tasks, duties, and responsibilities (TDRs) that a particular job entails. B. Team members usually share work assignments. If James feels this way despite being happy with his current salary, he is most likely concerned about _____. E) confirm the tasks that are to be performed on the job. E) They are methods used to represent real-life situations. It is a work option in which two part-time employees carry out the tasks associated with a single job. A. issuing regulations rather than guidelines for industries Job enrichment differs from job rotation in that job enrichment C. performance appraisals are perceived as transparent and fair by employees E. the creation of comprehensive and detailed job descriptions, C. fixed and unchanging job descriptions for various jobs. A. Compensation Exam 2 From a job design perspective, why is this aspect of work flow an appropriate one for a hospital to focus on? E) providing remedial training. Would you expect the amount of applied overhead for a period to equal the actual overhead costs of the period? Among the available job positions are those of system administrators and chief technology officer. Remote Universal Advisor (Luxury Automotive) at Aston Carter B) recruitment Small pay differences among jobs and seniority-based promotions. C) the employee's subordinates. A. shoulder strain from carrying them around A. C) Avoiding debasing new employees A. A) Trainees are active participants in preparing the training module. information input, processes, work output, relationships with other people, job context, job characteristics, and general dimensions, specifications for a job that cannot be reassigned to other workers, looks at how an organization does its work: activities pursued to accomplish specific objectives for specific customers, the relocation of business processes and services to a lower-cost foreign location particularly white-collar, technical, professional, and clerical services, a process that determines the worth of each job in a company by evaluating the market value of the knowledge, skills, and requirements needed to perform it. C. combines several relatively simple jobs to form a job with a wider range of tasks. What is she trying to measure? E) Strategic, Collin was hired to work on data analytics, but once he started, the job quickly changed to project management. Bitstar Global Inc. is a soft-drink manufacturing company. Which of the following would qualify as a compressed workweek? This can be tweaked and used appropriately. Simplifying work is especially important when jobs are challenging and employees are poorly trained. INRT Software Solutions is a firm that builds information systems for banks and other financial institutions. C. job training Which of the following is a disadvantage of the ranking method of job evaluation? The costs of employee errors are severe. of job D) Motivation B. penalizing companies that allow employee participation in ergonomic redesign B. support staff being trained in front-office functions through periods of alternating work arrangements C. job description A) It is a graphic representation of the stages in training. The flexible work schedule option affecting the accounting department is known as _____. D) U.S. citizen working for a U.S. firm in Germany. B. C. Organizations cannot combine industrial engineering with other approaches to job design. B. a compressed workweek Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Multiple Choice. C. They are only applicable to middle managers of an organization. On closer inspection, he finds that a majority of the employees who quit were unhappy with the pay structures. A. telecommuting Which analysis should his supervisor complete? A. allow employees to opt for a compact workweek schedule D. KSAOs will enable line managers to carry out job analysis. B) It is the support system built by an organization to support knowledge transfer. In this case, Gina is most likely to be working in a job that requires her to: Elliot Aronson, Robin M. Akert, Timothy D. Wilson. While evaluating training programs, acquisition of knowledge is measured using HR Management Ch. 4 Quiz C. KSAOs play a significant role in interviews and selection decisions. D) This method of training is ideal for presenting only old facts and existing knowledge. E. the Motivation-Hygiene Model, According to the Job Characteristics Model, which of the following best describes task identity? C) identify the jobs to be examined. D. job swapping C. Outputs may be tangible or intangible products of the work processes. D) Information analysis Mark should take care to avoid including the titles of the jobs while formulating new job descriptions. C. This method cannot be used to compare dissimilar jobs. Dave wants to set up a manufacturing unit, so he meets with Rodney, a human resource manager at his company. A. a receptionist hired to perform the jobs of file clerk and typist A) Person A. job evaluation In the context of the impact of internal structures, which of the following statements is true? C. job evaluation E. They are only created for different occupational groups in an organization. Talisma wants to practice her new soft skills of customer service. obtain (goods or a service) from an outside or foreign supplier, especially in place of an internal source. E. Use of checklists will limit the amount of memorization and information required by a surgical team. they employ a reasonable proportion of the workforce. C) identifying and developing talent B. D. Give employees more authority to manage the production process. A firm focuses on organizational and person analysis during the ________ stage in the training design process. B. A) clarification Job specifications list observable actions, and job descriptions describe general qualities. Chapter 4 E) It involves identifying the knowledge and skills required for the job. The job evaluation method that most resembles a bookcase with many shelves is: Which of the following is a characteristic of benchmark jobs? D. comparing jobs within an organization. Comparisons based on the forms of compensation used by other companies are part of. How will determining the KSAOs most benefit the organization? To enhance the employee conscientiousness factor that influences the motivation to learn, an organization should Which of the following types of skills is best improved by behavior-modeling training? C) It is a written document that ensures training transfers to the job. D) Avoiding learning from informal sources such as company culture They help HR professionals ensure that all aspects of talent management are aligned with an organization's strategy. B. LRPN Consulting is a business consulting firm based in Nevada. Leeding Engines Inc. specializes in manufacturing internal combustion engines. A. job evaluation C. the type of products that will need to be manufactured. A) The acquisition of knowledge D) employee support D) The hands-on method A. human resource planning A) top management support It is a necessary condition for validity. D) identify the working conditions required for the tasks. C. supervisors E. retroactive overtime. C) It involves determining employees' readiness for training. A. the set of duties performed by a person. C) It is the support that trainers offer to employees within the training program. A. a zero-hour contract This content serves as input for describing and valuing work. D. allows employees to mutually exchange work roles at the same organizational level. Carry out time-and-motion studies to identify the best way to perform a job. E) focus groups. A) It focuses exclusively on on-the-job training. A. E. Self-managing teams consume more time and result in lower productivity. Job Analysis A. C. Employees telecommuting may have greater absences from work. His motto: "Better to be well prepared, than sorry". C. a work flow design E. distraction from paying attention to posture, D. physical strain to wrists from improper positioning for typing, Which of the following is a strategy used by the Occupational Safety and Health Administration to increase ergonomic job design? B. Self-managing teams do not have the authority to schedule work or hire team members. In this case, Jacob's company is most likely to use a: The most common bases for determining internal structures are: In a strategic approach to pay, internal approach to pay, internal alignment is the _____ issue to be decided, the well-defined jobs at McDonalds and their small differences in pay are an example of a(n) ____ internal pay structure. WebA) It is an informal learning approach initiated by employees. A) The presentation method The _____ method of job evaluation is the most commonly used method in the United States and Europe. B. A. WebJob analysis should include verifiable characteristics of the job environment with which workers interact. C. skill variety B) preparation for offshore roles. E. The PAQ is meant to be completed only by job analysts trained in this method. B. broad responsibilities are assigned to employees working in a functional department. B) the parent country supervisor. Which of the following would be a benefit to the company if it plans on applying industrial engineering to existing jobs? E. Industrial engineering will represent the best way to make jobs more meaningful. Team members' job duties are narrowly defined. WebJob analysis provides a way to develop this understanding by examining the tasks performed in a job, the competencies required to perform those tasks, and the connection between the tasks and competencies. Ellen, the HR manager, suggests simplifying jobs in order to reduce errors and increase accuracy. E) They offer participants many opportunities for synchronous interaction. B. job analysis E. Job descriptions look at a job's activities, and job specifications look at the qualities needed to do the job, Catherine is an HR executive looking for a new job. Today's workplace is more or less inflexible and is not constantly subject to change. The manager of a local grocery store introduces a short conveyor belt that allows customers to place items on it prior to checking out. Common bases for modern pay structures include all BUT which of the following? 0 0 Similar questions Which of the following doest not determine supply of labour? B) They are rejected by major universities and therefore lack credibility. Industrial engineering will increase the complexity of the work. D) Course topics are primarily focused on science and technology. C) develop the skills required to complete the task and return home. The last step in task analysis is to D) Knowledge transfer management system B. D. This method allows people with very basic reading skills to fill out the questionnaire. It addresses how design and administration decisions are made. WebPeter's true motivation is the challenge of delivering an error free, well performing system to the customer. She lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances. C. skill in setting up structures and jobs 4 Job Analysis and Competency Models He has developed well thought-out flowcharts and process documents so that if and when he moves on to another job, anyone can be trained to do his job. D. conjoint analysis C. Mark should wait until the new employees are hired before creating the new job descriptions. E) market. often called internal equity, refers to the pay relationships among different jobs/skills/competencies within a single organization, the array of pay rates for different work or skills within a single organization, refers to the process by which goods and services are delivered to the customer. D. retroactive overtime It is a list of the characteristics that people must have to perform a job. It uses a common language that generalizes across jobs to describe the abilities, work styles, work activities, and work context required for various occupations. It helps in evaluation of specific human resources activities. Ursula wants to evaluate her training. C. The PAQ is based on 52 categories of abilities. A. E. a manager directing employees to stop production when quality standards are not met, B. support staff being trained in front-office functions through periods of alternating work arrangements. It is the process of getting detailed information about jobs. In JSA, the ultimate goal is to identify potential hazards in every step of a process It is a work option that allows full-time employees to choose start and end times within the guidelines specified by an organization. In this scenario, ALTS Infosystems is using _____. D. Job descriptions contain detailed specifications of the tasks involved in carrying out each duty. In this case, he is most likely to use a(n): Nina is a high-performing individual who works best alone. B) The classroom method C. employees in functional departments tend to identify more with their own departments. B. inputs from multiple sources such as incumbents and supervisors The PAQ can be easily scored without a computer. This in turn helps the organization retain valuable employees.
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