This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. We've had quite a lot of families already come down to have a go on the ice. I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. Cloudflare Ray ID: 7a2ae2586e8e780d Planters At Bretby Garden Centre opening times Opens in 9 h 10 min Updated on 09/12/2022 Opening Hours Hours may differ - changed a while ago Thursday 09:00 - 18:00 Friday 09:00 - 18:00 Saturday 09:00 - 18:00 Sunday 10:30 - 16:30 Monday 09:00 - 18:00 Tuesday 09:00 - 18:00 Wednesday 09:00 - 18:00 Contact Details 92 Bretby Lane, When the two black coffees were served it can be best described as dishwater and undrinkable these were returned promptly. It's great that there is an ice rink in the local area that anybody can go to. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? One cream slice had become a cream slide. You can email the site owner to let them know you were blocked. This website is using a security service to protect itself from online attacks. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. Won't be revisiting. Or by navigating to the user icon in the top right. Easter chicks in the pet section were adorable. Unfortunately I didn't time it! The salad was sadly very disappointing! 148.251.124.245 As always you can unsubscribe at any time. No one at any time during our meal did anyone come to the table to check that everything was okay. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Bretby Garden Centre. The owner of this site is using Wordfence to manage access to their site. What do you think about Bretby Nurseries? Access from your area has been temporarily limited for security reasons. 171. Closes in 4 h 52 min. Nice gift shop too. We shall visit again soon x. The staff are helpful and knowledgable too. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Staunton Harold. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. well I'd have thought that was fairly obvious really. Opens in 22 h 22 min. Staff very helpful and welcoming. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Can a gluten free person get a good meal at this restaurant? Ice skating was being thoroughly enjoyed by family groups. We ordered 2 prawn salads, for around 22 as I recall, including sparkling water.We seemed to be waiting ages for the food. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. smashing re-vamped garden centre, visit it often and am very satisfied with the products. Your IP: Thank you. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Not usually one to complain but poor service and poor portions. Thecake was expensive, what was left of what had been there, many empty uncleared plates and domes. Vegetables available limited - just got carrots with Cottage pie. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. We really want to keep the ice in as good a condition as possible. Budding skaters can get onto the ice until January 7. Staff were lovely and friendly. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. E-mail. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. The latte was one of the best I have had for some time. Tools located, plants chosen. Save money by buying Tickets, Products, Membership Plans, Gift Vouchers for Planters at Bretby online. Note: your question will be posted publicly on the Questions & Answers page. Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Bretby Hall was converted by a private developer into luxury apartments and this property provides a wonderful opportunity to purchase one of the collection of these prestigious homes, with the added interest of a Grade II * listed hall setting. Improve this listing. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. Seasonal items available, including a huge range of LED scenes/vehicles. Vegetables available limited - just got carrots with Cottage pie. There will also be a festive craft fair on Saturday, November 18 and Sunday, November 19, where visitors can get ahead with their Christmas shopping with treats made by local people on show. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. Let us know with the button below. (HTTP response code 503). "We've had regular skaters come to visit and they have said our ice is really good to skate on.". We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Service was wonderful. One cream slice had become a cream slide. commas needed to sort list of fillings- very confusing! The population of the civil parish as of the 2011 census was 893. All seemed cheap food, with little thought to the preparation. Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. stingy servings of coffee syrups - you can barely taste them." Nic. Lovely food in the restaurant. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Map updates are paused. Planters At Bretby. Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. The Ice Rink will be in the undercover plant area meaning it will be open throughout. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Search for local Garden Centres near you and submit reviews. Own or manage this property? Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! +44 1283 703355. couldn1t comment on the prices because i didnt pay. Bretby Garden Centre. Ordered Ham, egg & chips. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! please bretby have it all year round. New menus, again, because there has been another price increase. More information can be found on Planters at Bretby's website . It was only just gone 3pm and they're open until at least 5pm. Staff were lovely and friendly. The salad was sadly very disappointing! The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. White bun was dry and crumbly which spoilt the burger. Open now Closes at 18:00 5.0 (1 Rating) Write a review . Crockery all in good order; tea pits poured well. Service was wonderful. . absolutely no issues yes its a tad expensive but you know how much it is before booking and going. Ordered food. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Crockery all in good order; tea pits poured well. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. It was swimming in grease. This means that we may include adverts from us and third parties based on our knowledge of you. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Its all very well saying that you should take up the issue at the time of it happening, I did and where did it get me insults and bad attitude, being told that I had nothing to complain about. even though the food, the service and the attitude completely wrecked my being taken out for Mothers Day lunch. It was only just gone 3pm and they're open until at least 5pm. Ask davidrQ6349LE about Planters At Bretby. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles Food not cheap 10.99 for Cottage pie more than most pub prices. Sadly we wont be returning for lunch again, when you pay this much I expect quality. Ordered Ham, egg & chips. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. Nice garden centre. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". It was only just gone 3pm and they're open until at least 5pm. 9:00 AM-6:00 PM; Sun. Your access to this service has been limited. Some amazing stalls in attendance our fair offers a great few hours out . The salad was very uninspiring, with no dressing. Tagine had cool spots! just look out for our black pop up gazebo. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. Bretby, South Derbyshire Bretby is a village and civil parish in the south of Derbyshire, England, north of Swadlincote and east of Burton upon Trent, on the border between Derbyshire and Staffordshire. Crockery all in good order; tea pits poured well. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! 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As always you can unsubscribe at any time. We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. Great prices with both too. Then we have to lay the pipes down to pump the liquid on and freeze it. Anyone on or off Facebook. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! tad expensive but you know how much it is before booking and going. Click to reveal When wefirst asked for an update, we were told that they were busy and there was a bit of a delay. Ordered food. Sign in. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Wet & Brown Lettice leaf's. It started wth having to queue to find out where our booked table was. Bretby Nurseries is a popular garden centre on the outskirts of the picturesque Derbyshire village. Planters At Bretby Garden Centre. more. The action you just performed triggered the security solution. with wet runny prawn sauce! By now you are in the garden centre and . This was the first breakfast we have had here and it will be the last. View this post on Instagram Instagram The garden centre features a Christmas lighting area. The Garden centre is first class, well stocked and clearly laid out with good parking. 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . When we first asked for an update, we were told that they were busy and there was a bit of a delay. Staunton Harold Nurseries and Garden Centre. Something went wrong, please try again later. We noticed that many people who arrived after us had already had their food. more details. "We aim to have between 7cm and 9cm of ice, so we have to fill it up and refreeze some if we have had a busy few days. Finally someone came and asked whether we had been served we said no but then she had to retake our order. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . Thank you. Popped in a few times for a cuppa and slice of cake, also good. Opening times for Plant Nurseries & Garden Centres in Bretby . Lunch on Saturday luke warm. 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I like it that they have a play area for the kids. Interior Plants. Can a gluten free person get a good meal at this restaurant? Ranked #18 of 30 Quick Bites in Burton upon Trent. But then I got to the peas, these weren't even Luke warm, they were stone cold. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Off I go again to get more cutlery. Claim your listing for free to respond to reviews, update your profile and much more. 3 people chose food Soup luke warm sent it back came back with skin on where had been reheated to much Fish and chips were over cooked fish was near on black and chips pale Brie and bacon pannini asked for very very well done bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. Open until 6:00 PM (Show more) Mon-Sat. that the ham and eggs was 2.00 more than wherever she'd just come from). Dont go unless you want to be ages waiting for food. please bretby have it all year round . The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. speed the process a lot. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. The total bill came to 10.48. We always enjoy our visit here, products available and reasonably priced. Ice skating was being thoroughly enjoyed by family groups. Note: your question will be posted publicly on the Questions & Answers page. Lovely garden centre in general with a gift shop worthy of a visit. This website is using a security service to protect itself from online attacks. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Then, just as we finished eating, we were brought two portions of chips free-of-charge. One cream slice had become a cream slide. Poor quality food. Here is a list of garden centres and nurseries that have reopened in Derbyshire and their opening hours: Opening times: 8am to 7pm Monday to Friday, 9am to 6pm on Saturday, 10.30am to 4.30pm on Sunday, Opening times: 9am to 5.30pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: High Wood Way, Barlborough, Chesterfield, Opening times: 9am to 5pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Park Road, Newhall, Swadlincote, Opening times: 9am to 6pm Monday to Saturday, 10.30am to 4.30pm on Sunday, Location: Nottingham Road, Tansley, Matlock, Opening times: 9am to 5pm Monday to Saturday, 10am to 4pm on Sunday, Location: Hassock Lane North, Shipley, Heanor, Opening times: 9am to 5.30pm Monday to Saturday, 10am to 4.30pm on Sunday, Location: The Old Kitchen Gardens, Tissington, Ashbourne, Opening times: 10.30am to 4.30pm Monday to Sunday, Location: Eckington Road, Coal Aston, Dronfield. New menus, again, because there has been another price increase. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. Performance & security by Cloudflare. 2/2/2010. Thank you for taking the time to review our Garden Centre Restaurant. btwthe map isnt for bretby by burton on trent! Lovely garden centre in general with a gift shop worthy of a visit. All seemed cheap food, with little thought to the preparation. Get contact details, videos, photos, opening times and map directions. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Staff very helpful and welcoming. Something went wrong, please try again later. Thank you.Decaffeinated tea was easily available, at no extra cost. Playing bird song or something in keeping with the surroundings would be more agreeable. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Called here spent around 30 on plants and impulse buy gifts. Thank you for taking the time to review our Garden Centre Restaurant. The tomato although looked cooked was completely raw. Called in on way back home and decided to have lunch. Easter chicks in the pet section were adorable. Tools located, plants chosen. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. well I'd have thought that was fairly obvious really. 19 Nov 2016 - 20 Nov 2016 Saturday, Sunday ; Contact. Seasonal items available, including a huge range of LED scenes/vehicles. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. 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