Companies can ask for reviews via automatic invitations. Verification can help ensure real people write reviews about real companies. The North Face. Happy from start to finish! Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . By continuing to use this website, you agree to the use of Cookies. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Would not recommend. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. They all fit perfectly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Shocking company - bought two items trainers and sliders order value 100.28 never received. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. We use dedicated people and clever technology to safeguard our platform. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Very disappointing.Would never order from them again! Easy! Suggested companies are based on peoples browsing tendencies. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Will definitely be ordering from them again. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. If youre a regular Footasylum shopper and want unlimited access to the latest news and products from top sports and fashion brands, the Footasylum app is definitely worth a download and its free. Average Delivery Time. In just a few steps, we'll have it sorted. Easy! Within 5 Days. Great to hear that the parcel arrived so quickly. Thanks,Rebekah. I can't even point the blame at one member of staff because they were all terrible. Absolutely fuming with this company. High performance sneakers, trending streetwear and exclusive product weve got you. Keep up the good work Terry!Thanks so much.Tanya. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? We had to ask him 3 times just to make sure, because he would just mumble something and walk off. I would definitely recommend and will be a returning customer. The range includes footwear, clothing and accessories for men, women and children. UK Returns Free return by our courier service. Thank you so much. Email never arrived so ended up going to a store on crutches to get a refund. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. Why have i been rejected for my return as the item was faulty? An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Alternatively, enter your order number and email address into Hermes to monitor your delivery. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. She got the problem sorted in minutes. Avoid this store at all costs. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Do you agree with Footasylum's 4-star rating? Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Strengthen your review by uploading photos & videos. Footasylum exchanges are only available in the UK. Shoved the card machine into our face. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Date of experience: January 04, 2023. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". High performance sneakers, trending streetwear and exclusive product weve got you. A pop-up box will appear revealing the code. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Here are 8 tips for writing great reviews. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. 1. Only response was we would receive a call within 8 hours - that was two days ago! Treated myself to some new trainers and jogging bottoms in the sale! items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. We use dedicated people and clever technology to safeguard our platform. Order placed Sunday afternoon and delivered Monday afternoon. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Thanks. All rights reserved. Check out what 59,340 people have written so far, and share your own experience. 20%. Start your return online at the Footasylum website. Very disappointing.Would never order from them again! I would avoid at all costs. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. Claim your profile to access Trustpilots free business tools and connect with customers. I would avoid at all costs. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. We also ensure all reviews are published without moderation. Next time it will be JD SPORTS for my next purchase. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. 2023 Trustpilot, Inc. All rights reserved. Footasylum. All in all, satisfied with my purchase and dealings with this shop. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Subscribe in print, digital, or a great-value bundle. This is the last thing I buy from footasylum from here on. Anyone can write a Trustpilot review. 3 ratings with the average rating of 4 out of 5 stars. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! AVOID THIS COMPANY!!!! Date of experience: 18 December 2022 Delivery to Australia was super cheap and very very fast! Treated myself to some new trainers and jogging bottoms in the sale! Email never arrived so ended up going to a store on crutches to get a refund. Tried to send Crocs back as they didnt fit my daughter. It's your job. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Avoid this store at all costs. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. - Anonymous, posted 4 months ago Ordered coats for 2 of my sons in the sale. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Ordered and paid on 10th December my daughter's Xmas present. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. To break them up politely to ask for helpit was like I had sowrn at them. Anyone can write a Trustpilot review. In November 2022 I placed an order with FootAsylum and it never came. I was taught to value customers, no matter what job I was in. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). !spoke to Edge lane store about colours in crocs. On-time Delivery. Wow! For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. Will not use again. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Tommy Jeans. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Shoved the card machine into our face. Happy from start to finish! Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Perfect from start to finish. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And would recommend to all my friends amd family. One very disappointed son this Xmas! All items must be returned in their original boxes and packaging. Delivery to Australia was super cheap and very very fast! Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. 299.99. Lancashire The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Got them cheaper than any other website. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. Take care!Thanks,Rebekah. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Looks like they have found the nearest spare tatty box to send them out in. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. That is great news that they arrived a day early!We hope to see you again very soon. Verification can help ensure real people write reviews about real companies. My son lost out on his Christmas presents as a result. Manners cost nothing. Also it was delivered to Republic of Ireland avoiding customs charges. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Over 90 off RRP. We also ensure all reviews are published without moderation. Shocking company - bought two items trainers and sliders order value 100.28 never received. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! Also it was delivered to Republic of Ireland avoiding customs charges. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Was looking everywhere but at her customers. This is the last thing I buy from footasylum from here on. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. 4. That is great news about the fast delivery.We hope to see you again very soon. Ordered Nike trainers. All rights reserved. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. 2. Hey MattThanks for taking the time to leave us a review. Full price items only. Highly recommend and will definitely buy from Zavetti again. 124.99. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note !
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