Tel: 0208 513 2525 (9-12.30, Mon-Fri) Please visit our Help centre for more support if you have a question about your booking or flight. This site is protected by reCAPTCHA and the Google. Tell us about something using our online forms. If you have any problems using the site, please check that your e-ticket has been correctly issued. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Amenity bags will not be given to staff who travel in premium cabins. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. You'll see the most relevant contact details for you if you are logged in to ba.com. Collecting your car According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . : To change a booking/action a refund please fax us where a colleague will be happy to help. Cloudflare Ray ID: 7a2c63981fec32af You can email the site owner to let them know you were blocked. By using ba.com you agree to the use of cookies. Please have your booking reference ready when you call. Earning British Airways Avios. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Note: there is no dedicated bag drop desk for staff passengers. It is not possible to pre-book special meals for rebate passengers. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Screen Reader users press Enter to select a Filter by category. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Flybe once provided more than half of UK domestic flights outside London. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Please note this number is only available when calling within the UK. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Get Contact Info for All Departments. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. AB2CD3. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. This information has been found through the company's General Terms & Conditions documentation or. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Performance & security by Cloudflare. Email: ba.1.museum@ba.com Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Seat requests are not permitted on Staff Travel. Tel: 020 8562 5777 Please visit our Help centre for more support if you have a question about your booking or flight. Please do not ask any BA staff for an upgrade. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Please use the previous link instead. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Contact the airport you were in or flying to when you lost your property. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. You may also receive a text message if you have registered your mobile/cell number. No special service requirement is permitted when travelling on standby travel. How do I review and update my personal information? On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Lorem ipsum dolor sit amet consectetur adipisicing elit. The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. For the most relevant contact details, log in to your Executive Club account. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association We have gathered invaluable insider information and tips to help you to get on board. Website: www.ba.com/heritage Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. We want you to know you can trust us to respect your privacy and keep your personal information safe. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. This website might use cookies for ads, social media and analytic metrics. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. The airport pair on your coupon must match the flight on which you wish to travel. Had a great experience and want to thank someone for it? million verified professionals across 35 million companies. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Contacting British Airways - by phone or otherwise. This is a public forum and we don't recommend that. Have you already booked? Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. By using ba.com you agree to the use of cookies. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Use this form to log in to your account or to create an account for the British Airways executive club. AB2CD3. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) Now, we're looking to build on this spirit and passion to make tomorrow . The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. If you need to cancel your booking, please log into Manage My Booking to see the options available to you. When do my Avios expire? From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Please note that this form is not intended to submit staff travel related questions as these cannot be answered. This button does not work with screen readers. While the business class service . How do I arrange to carry extra or overweight baggage? The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Please refer to the FAQ on my.baplc.com for further information. {{ userNotificationState.getAlertCount('bell') }}. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Request duplicate receipts, proof of travel and other insurance documents As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Search job titles. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. We'll make sure your comments reach the right person. You'll need your staff number/user ID and a BSAFE password to log into this system. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Through check-in Through check-in is not available to standby passengers. Loads become available 72hrs before the departure of the flight. The action you just performed triggered the security solution. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. 2011 BA Clubs Regus 450 Bath Road, Longford. AB2CD3. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Greater London UB7 0EB |. On Business is our loyalty programme for small to medium sized businesses. By using ba.com you agree to the use of cookies. This website is using a security service to protect itself from online attacks. Sean first joined British Airways in 1998, where he began his career as a financial analyst. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. If not, please call us. Your booking reference consists of a combination of 6 letters and numbers e.g. Claim baggage-related expenses or compensation. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. Passengers without a listing will be refused travel. 2 . Heathrow. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. (BA Heritage Centre / Museum, at Waterside) Clear All. British Airways employs 26,533 employees. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. It shows the number of listings and priority, but not commercial overbookings, etc. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. The majority of our calls are managed by British contact centres. Your booking reference consists of a combination of 6 letters and numbers e.g. British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. you have a Case Reference) and are waiting a . This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Their contact details are at the end of our. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Sign up for a free account. 01, 02 and 03 numbers are included in allowances else geographic rate. Passengers without bags should proceed to security. British Airways (BA) is the flag carrier airline of the United Kingdom. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Smart national dress or company uniform is acceptable in all cabins. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Fly the World (Staff Travel). 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. If you need further details about refunds, please click here. British Airways is back on the hiring road. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Looking for a particular British Airways employee's phone or email? Your booking reference consists of a combination of 6 letters and numbers e.g. All flight and holiday reservation queries are dealt with by BA. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. USA: (Secure Flight data item added 18AUG10). BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Greater London UB7 0EB |. No credit card required. Report a missing or damaged bag or contents. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details Your IP: At British Airways weve always taken data protection very seriously. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. If you are a small or medium-sized business and would like to earn your company points when your employees travel. If on the day of travel seats are not available in your cabin of eligibility, you will automatically be considered for an upgrade to the next higher cabin depending on commercial and operational needs, and subject to complying with the applicable dress code for that higher cabin. The majority of our calls are managed by British contact centres. Telephone: +233 (302) 214 970. How do I claim missing Avios or Tier Points on flights or other purchases? Please include your flight details or booking reference if you have an existing booking. There will be no staff travel office in Terminal 3. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. Refund requests may be subject to a servicing fee. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Continue reading. (business & personal). When will I get a response from Customer Relations? You must check the screen in the office for further information. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. How do I check the entry requirements for my destination? British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. When should I check in? From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. If you do not have the authorization, you will not be able to travel on BA to the USA.
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